Hi bubblers, I have this concern with the abandoned cart.
In my app the user must complete various inputs before they put their credit card and click “Buy”.
If the user leave the page for any reason, i would like to send them an personalized e-mail (after an hour maybe) with the info from the inputs and say to them: “hey it seems that you were searching for this service…; we would love to have you back to finish the process…”
Is this possible to do with Mailchimp or in any other manner?
I think you could do this using a scheduled API workflow and the regular Sendgrid setup. When they add something to the cart, you could schedule an API workflow to send them an email at some point in the future. If they then finish the purchase, you can cancel that scheduled workflow.
I haven’t done it myself for this use case, but it’s the same logic I ran for users signing up for free trials and not converting within the 14 days.
The thing is that my futures clients will buy (make reservation) every day (i hope so) and I need to do this daily.
I was thinking that maybe this can be done without an Api workflow.
