All my paid plugins became unpaid today

Has anyone encountered the same issue as me? All the one-time payment plugins in my app suddenly became unpaid today, and I’m being asked to re-subscribe to them. This has also caused the front-end app to malfunction. It’s an extremely urgent situation!

Mine look like they are still working and still are marked as purchased. You aren’t in a duplicate of your app or anything right? :thinking: Not sure what else it would be.

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Only one of my apps occurs this situation…

Had the same thing, though not sure if it wasn’t just the ZeroCode ones

Yikes - you’ve not converted your app to a template? (I did this once and lot all the plugin licenses) … in any case … bubble support is here →

This issue has been affecting my clients for an entire day and still remains unresolved.
I had no choice but to repurchase these plugins to avoid penalties from my clients.
The SLA level of Bubble is truly disappointing.

Thank you for your feedback. This app suddenly stopped working without me making any changes, and it was not published as a template.

Thank you for your feedback. This app was developed from scratch by me without using any templates. Has your issue been resolved?

Wasn’t resolved, I just had to repurchase all of them as most of them weren’t rendering in the live and test version as a result. Seems to be all of the paid ones, not just ZeroCode as I’d initially suspected.

I had the same problem and also posted on the forum. I have now opened a bug report and bubble support has promised to revert shortly. Let’s hope for the best.

I had to temporarily reorder these plugins due to unforeseen circumstances. To my surprise, my credit card was charged, and I received a new invoice. I still don’t know the reason behind this or how to resolve it. I just hope they can issue a refund quickly and restore all the plugins to their previous one-time purchase status.

This whole situation has been very frustrating, and it’s taking so long to get it resolved.

I have raised a bug and awaiting resolution for more than a week now.

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