I’ve configured and verified the subscription packages and all seems to work well in dev. But when testing in a release in testflight, we get this issue.
Have you signed the relevant Apple business and tax agreements? App Store Connect > Business tab (https://appstoreconnect.apple.com/business). This is a common source of sku not found errors assuming the rest of the set up steps are complete
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Hi, good to know, they were not actually signed, but even after signing them and now are active, I still get the same error
I’m also having this issue with my app. I’m basically ready to publish I the app store but I think I’m going to get rejected because my subs aren’t working. They work in Android though so I think it’s the tax agreement issue. But whenever I submit my W-9 in App Store Connect it gives me an error “We are currently unable to process your request. Please try again later.“ Has anyone had that issue with App Store Connect? I also can’t add my bank account with the same error.
You need to publish a new version, then pick the subscriptions in App Store Connect for it.
Make sure your in-app purchases or subscriptions are “Ready for Review” and not “Missing Metadata”; otherwise, you’ll be unable to pick those IAPs for the build.
Once they’re ready, they’ll show up if you release a new version.
The paid apps agreement and tax forms also need to be active.
Good news, I was able to proceed - the issue was that Apple’s address for me had the Zip code +4 ending in 0000. I reentered my address and the tax doc went through. This allowed my subscriptions to finally connect. Idk if anyone else will have this issue but if you can’t submit your tax info / w-9 check your address zip code.
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Works, thanks!!