# Anyone else get this error message?

**URL:** <https://forum.bubble.io/t/anyone-else-get-this-error-message/131922>\
**Category:** Bugs\
**Created:** [January 21, 2021, 11:02pm UTC](https://forum.bubble.io/t/anyone-else-get-this-error-message/131922 "2021-01-21T23:02:23Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Boost](https://avatars.discourse-cdn.com/v4/letter/b/8e8cbc/32.png) [@Boost](https://forum.bubble.io/u/Boost)\
**Post date:** [January 21, 2021, 11:02pm UTC](https://forum.bubble.io/t/anyone-else-get-this-error-message/131922/1 "2021-01-21T23:02:23Z")

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Unexpected error, please try again shortly. (Reason: bal)

Or is it a problem with my app?

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**Author:** ![jess](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/jess/32/68610_2.png) [@jess](https://forum.bubble.io/u/jess)\
**Post date:** [January 21, 2021, 11:05pm UTC](https://forum.bubble.io/t/anyone-else-get-this-error-message/131922/2 "2021-01-21T23:05:28Z")

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Hello,

Is this an error upon loading your application? We’re experiencing a bit of downtime at the moment, which our team is currently investigating. You can also track the status here: [https://status.bubble.io/](https://status.bubble.io/)

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**Author:** ![Boost](https://avatars.discourse-cdn.com/v4/letter/b/8e8cbc/32.png) [@Boost](https://forum.bubble.io/u/Boost)\
**Post date:** [January 21, 2021, 11:06pm UTC](https://forum.bubble.io/t/anyone-else-get-this-error-message/131922/3 "2021-01-21T23:06:15Z")

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It’s working now, just wanted to check. Thanks

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**Author:** ![tjc4](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/tjc4/32/61620_2.png) [@tjc4](https://forum.bubble.io/u/tjc4)\
**Post date:** [January 21, 2021, 11:16pm UTC](https://forum.bubble.io/t/anyone-else-get-this-error-message/131922/4 "2021-01-21T23:16:47Z")

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My app is down too. Cloudflare Error 524

Ray ID: 6154b8743c672f9d • 2021-01-21 23:14:11 UTC

A timeout occurred

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**Author:** ![johnny](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/johnny/32/203020_2.png) [@johnny](https://forum.bubble.io/u/johnny)\
**Post date:** [January 21, 2021, 11:21pm UTC](https://forum.bubble.io/t/anyone-else-get-this-error-message/131922/5 "2021-01-21T23:21:42Z")

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Yup! Looks like degradation in performance. My site went black for 4 mins, but then came back online

Ref: [Bubble Status - Brief outages and performance issues on main cluster](https://status.bubble.io/incidents/ml6y0pgjkv1x)

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**Author:** ![Boost](https://avatars.discourse-cdn.com/v4/letter/b/8e8cbc/32.png) [@Boost](https://forum.bubble.io/u/Boost)\
**Post date:** [January 21, 2021, 11:24pm UTC](https://forum.bubble.io/t/anyone-else-get-this-error-message/131922/6 "2021-01-21T23:24:10Z")

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Mine keeps fluctuating - works 5 min, down 5 min, works 7 min, down 3, etc

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**Author:** ![johnny](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/johnny/32/203020_2.png) [@johnny](https://forum.bubble.io/u/johnny)\
**Post date:** [January 21, 2021, 11:24pm UTC](https://forum.bubble.io/t/anyone-else-get-this-error-message/131922/7 "2021-01-21T23:24:58Z")

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Yeah… email is blowing up with status notifications lol

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**Author:** ![everhard1](https://avatars.discourse-cdn.com/v4/letter/e/6a8cbe/32.png) [@everhard1](https://forum.bubble.io/u/everhard1)\
**Post date:** [January 21, 2021, 11:26pm UTC](https://forum.bubble.io/t/anyone-else-get-this-error-message/131922/8 "2021-01-21T23:26:14Z")

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Same issue here

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<div class="post-metadata">

**Author:** ![Boost](https://avatars.discourse-cdn.com/v4/letter/b/8e8cbc/32.png) [@Boost](https://forum.bubble.io/u/Boost)\
**Post date:** [January 21, 2021, 11:26pm UTC](https://forum.bubble.io/t/anyone-else-get-this-error-message/131922/9 "2021-01-21T23:26:15Z")

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I understand that performance is one of Bubble’s top priorities, but how long will it take to actually get fixed…

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**Author:** ![johnny](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/johnny/32/203020_2.png) [@johnny](https://forum.bubble.io/u/johnny)\
**Post date:** [January 21, 2021, 11:28pm UTC](https://forum.bubble.io/t/anyone-else-get-this-error-message/131922/10 "2021-01-21T23:28:11Z")

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Usually doesn’t take too long, I’m sure their engineering team are looking into it now. @jess, maybe you might be able to provide us with better info timeline wise?

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<div class="post-metadata">

**Author:** ![jess](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/jess/32/68610_2.png) [@jess](https://forum.bubble.io/u/jess)\
**Post date:** [January 21, 2021, 11:29pm UTC](https://forum.bubble.io/t/anyone-else-get-this-error-message/131922/11 "2021-01-21T23:29:39Z")

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That’s correct; our engineering team is looking into it now! We will update you all here as soon as possible.

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<div class="post-metadata">

**Author:** ![johnny](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/johnny/32/203020_2.png) [@johnny](https://forum.bubble.io/u/johnny)\
**Post date:** [January 21, 2021, 11:29pm UTC](https://forum.bubble.io/t/anyone-else-get-this-error-message/131922/12 "2021-01-21T23:29:51Z")

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Thank you, Jess 😊

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**Author:** ![johnny](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/johnny/32/203020_2.png) [@johnny](https://forum.bubble.io/u/johnny)\
**Post date:** [January 21, 2021, 11:31pm UTC](https://forum.bubble.io/t/anyone-else-get-this-error-message/131922/13 "2021-01-21T23:31:52Z")

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Hey all,

Good news! Update:

> We’ve temporarily fixed the issues and are investigating the root cause  
> [Bubble Status - Brief outages and performance issues on main cluster](https://status.bubble.io/incidents/ml6y0pgjkv1x)

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<div class="post-metadata">

**Author:** ![sudsy](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/sudsy/32/114637_2.png) [@sudsy](https://forum.bubble.io/u/sudsy)\
**Post date:** [January 21, 2021, 11:37pm UTC](https://forum.bubble.io/t/anyone-else-get-this-error-message/131922/14 "2021-01-21T23:37:07Z")

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FWIW, I have noticed that Thursday afternoons have historically been a bit more predictably problematic than other times. It’s a bit disconcerting actually. 🙁

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<div class="post-metadata">

**Author:** ![johnny](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/johnny/32/203020_2.png) [@johnny](https://forum.bubble.io/u/johnny)\
**Post date:** [January 21, 2021, 11:38pm UTC](https://forum.bubble.io/t/anyone-else-get-this-error-message/131922/15 "2021-01-21T23:38:31Z")

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Yeah… I’ve noticed that too. It seems like Thursday afternoons might be the day they push major stuff out?

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<div class="post-metadata">

**Author:** ![jess](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/jess/32/68610_2.png) [@jess](https://forum.bubble.io/u/jess)\
**Post date:** [January 22, 2021, 12:04am UTC](https://forum.bubble.io/t/anyone-else-get-this-error-message/131922/16 "2021-01-22T00:04:05Z")

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Thanks for your patience, everyone! Should be stable now; if you encounter anything else unexpected, do let us know.

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<div class="post-metadata">

**Author:** ![johnny](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/johnny/32/203020_2.png) [@johnny](https://forum.bubble.io/u/johnny)\
**Post date:** [January 22, 2021, 12:33am UTC](https://forum.bubble.io/t/anyone-else-get-this-error-message/131922/17 "2021-01-22T00:33:03Z")

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Hey @jess,

Do you mind sharing with us a postmodem of a brief understanding of what exactly happened on the Bubble end?

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<div class="post-metadata">

**Author:** ![edwinbolanosb](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/edwinbolanosb/32/71684_2.png) [@edwinbolanosb](https://forum.bubble.io/u/edwinbolanosb)\
**Post date:** [January 22, 2021, 2:28am UTC](https://forum.bubble.io/t/anyone-else-get-this-error-message/131922/18 "2021-01-22T02:28:25Z")

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It is not possible to add new elements in the workflows and it is not possible to create new backend workflows.

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<div class="post-metadata">

**Author:** ![edwinbolanosb](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/edwinbolanosb/32/71684_2.png) [@edwinbolanosb](https://forum.bubble.io/u/edwinbolanosb)\
**Post date:** [January 22, 2021, 5:29pm UTC](https://forum.bubble.io/t/anyone-else-get-this-error-message/131922/19 "2021-01-22T17:29:24Z")

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@jess I have the same problem than yesterday.  
I can not create backend workflows.

Anyone has the same problem? or knows how to solve it?

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**Author:** ![w.fly](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/w.fly/32/26894_2.png) [@w.fly](https://forum.bubble.io/u/w.fly)\
**Post date:** [January 22, 2021, 5:31pm UTC](https://forum.bubble.io/t/anyone-else-get-this-error-message/131922/20 "2021-01-22T17:31:59Z")

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I just tested on mine - I can create however there is a noticeable delay.

[Next page](https://forum.bubble.io/t/anyone-else-get-this-error-message/131922.md?page=2)
