App only showing white screen on Live?

javier6 · 2024-11-21T16:13:22.709Z

Is bubble down? My app is only displaying a white screen on page load and we haven’t pushed any updated in the past week. So far this only seems to be affecting our live branch, all dev branches are working as normal.

This started just a few minutes ago. Where can I see where updated were pushed to bubble?

Edit: Live app is back up for us

austin3 · 2024-11-21T16:15:38.862Z

Our app is loading but some s3 images aren’t. I suspect some sort of performance degradation or maybe even a bug in a release.

chmylonas · 2024-11-21T16:18:11.701Z

My live app is loading ok, but pages in Bubble editor only show a white screen with 100+ issues. Plugin page is also gone…

fede.bubble · 2024-11-21T16:19:28.462Z

could you all please submit a report with the support team?

bubble.io

Bubble Support Center

Thanks!

doremustristan · 2024-11-21T16:27:23.056Z

One of my Bubble applications also displays live white screens. But it works in debug_mode and on staging.

austin3 · 2024-11-21T16:27:23.604Z

I have filed a report, but it should be noted that one reason people come on the forums to complain is that support tickets rarely get resolved in a timely manner, if at all. Putting on the forums at least gets the attention of the bubble team.

javier6 · 2024-11-21T16:32:29.759Z

Submitted, hoping that this gets escalated as it seems other users are experiencing the same issue

dylan10 · 2024-11-21T16:39:04.961Z

My app crashed too! I only see a white screen both live and in development.

berksngn1 · 2024-11-21T16:47:02.905Z

It is very disappointing, as the load time increased significantly in last 3 days, and now it is completely gone. And the support is telling me they do not encounter any latency.

Long page load times Bugs

Last 2 days I’ve experienced longer load times, however for about half an hour now, it has been terrible. Anyone else?

gutierrez2007 · 2024-11-21T16:49:03.024Z

My app is also a blank screen! Help please!

Newed · 2024-11-21T16:56:20.442Z

Same here, live and dev with a white screen and the links to report bugs are not working.

lindsay_knowcode · 2024-11-21T17:00:59.958Z

Same here - its in the runtime

Screenshot 2024-11-21 at 16.59.48802×232 31.4 KB

NoCodePete · 2024-11-21T17:06:19.374Z

The run_js file on our app is 301 redirecting to another Bubble app’s file, called floralist.life. So the window cannot load the contents.

Screenshot 2024-11-21 at 12.02.20 PM1788×640 81.8 KB

florian1 · 2024-11-21T17:06:47.819Z

Same here, “too many redirects” to the “floralist.life” .
We have no association to this website, never heard of it.

lindsay_knowcode · 2024-11-21T17:07:26.106Z

Wow @NoCodePete Longtime no see - nocodefusion is looking amazing

javier6 · 2024-11-21T17:09:37.977Z

Seeing this as well in our app

lindsay_knowcode · 2024-11-21T17:15:09.275Z

Our app is back !

boinski.t · 2024-11-22T18:57:07.053Z

HEAR ME OUT

My app is dead for almost a week (several demos with VCs canceled… huge business impact on my startup). After 3 to 10 clicks (actions/events - even the simplest ones with one-step flow); it’s FREEZING for 2 to 3 minutes, sometimes with an error message, sometimes it will run the action at the end without the error message.

You got several tickets, videos and all other relevant data…

Please take this problem under the scope with urgency.

Fun fact - app is working OK under AGENCY account, but is DEAD under paid GROWTH plan…

boinski.t · 2024-11-24T22:05:48.472Z

boinski.t:

My app is dead for almost a week

BUMP bumping the post !!!

lindsay_knowcode · 2024-11-25T09:21:11.264Z

Here is how to get support from Bubble.

Screenshot 2024-11-25 at 09.18.51803×974 63.4 KB