Backslash "\" when a special caracter occurs in a text zone

Hi,
I have a chatbot that uses special characters like the f for f(x), but when such special character occurs, it puts a \ on it:

As you can see, it’s hard to understand the answer.

Does someone know how to enable special characters or something to make this more readable ?

Seems weird its coming through, any way to disable that?

You can process the text with find and replace, finding \ and replacing it with nothing. But then where its intentionally supposed to be there, it wont be.