Bubble Bug - Data not updating unless screen is refreshed

gf_wolfer · 2020-11-30T19:29:20.443Z

All around one of the worst bugs we’ve had in a long time.
A straight outage would actually be so much better

J805 · 2020-11-30T19:30:11.377Z

Yeah, guess it’s time for a coffee break.

vincent56 · 2020-11-30T19:30:13.416Z

Definitely agree!

J805 · 2020-11-30T19:30:43.748Z

hahaha Yeah, i guess with the hackers and the bugs, typical Cyber Monday?

gf_wolfer · 2020-11-30T19:31:01.389Z

My guess is it has something to do with removing the Banner on the top for a refresh, as I pushed an update on my app saying it’s broken and there was no banner - so at least we have that to look forward to

J805 · 2020-11-30T19:31:32.803Z

Ohhh, interesting… Hmm

gf_wolfer · 2020-11-30T19:32:00.768Z

Already having heart palpitations, might explode if I introduce caffeine to the mix

eve · 2020-11-30T19:33:24.504Z

Cyber Monday promotion, free bug fix for everyone!

Code is going out now and should be live shortly, though please do let us know if you’re still seeing issues in ~10 minutes.

brad.h · 2020-11-30T19:33:53.935Z

@gf_wolfer you a correct. The “We just updated this app. Please tap here to get the latest version” banner no longer works.

lawrenceb · 2020-11-30T19:34:34.421Z

Having the same issue as yourself with the Stripe API tokenizing in the test environment right before the live.
Going to start on a workaround

muneer.hameer · 2020-11-30T19:34:55.812Z

@eve , is this fix going out to dedicated clusters too, as I am also affected?

gf_wolfer · 2020-11-30T19:36:01.281Z

Let me know what you are doing. A customer launched some programs today and is missing out on thousands already

Screenshot_113020_023558_PM978×249 39 KB

eve · 2020-11-30T19:38:49.647Z

Fix for the banner issue / data update is live now: anyone still seeing issues on this?

@gf_wolfer, if you’re still having trouble with Stripe, that’s likely unrelated since the major fix is out, let us know

lawrenceb · 2020-11-30T19:41:12.341Z

Okay I got one.
I suspect you’re using the stripe.js plugin since you have the same error so the issue is that the card is being tokenized in the test environment first and invalidating it for the live. So just delete you API keys for the test environment and then it won’t be able to

lawrenceb · 2020-11-30T19:41:50.107Z

Or maybe bubble updated it just in time.

gf_wolfer · 2020-11-30T19:44:22.927Z

The Bubble one was broken for me but looks to be fixed now. I think the issue was across more of the APIs

An now that I think of it I should have put the Live keys in the test key spot - d’oh

robert · 2020-11-30T19:44:56.602Z

Yes, I am experiencing this as well.

brad.h · 2020-11-30T19:46:06.948Z

seems to work. thanks. repeating group data now updates without refresh.

@eve is there a way to get notified of major bugs like this? I’m subscribed to status updates - but major issues like this don’t make it to me. It’s tough when you don’t have access to the forum and users are complaining.

robert · 2020-11-30T19:50:21.274Z

OK, appears to be fixed

eve · 2020-11-30T19:51:07.483Z

The best way at the moment is to contact our team – emailing us at support@bubble.io is a good way to reach us in addition to the forum. It’s extremely difficult for us to gauge what is and is not affecting a large number of apps unless we see these sorts of threads and reports, and usually it’s easier to just roll out a fix!