Bubble Down Aug 6 - Mega Thread

antolin.lacaton · 2024-08-06T13:00:55.276Z

I don’t know…

Should I redo the work or wait for the problem to be solved? It would be a big waste of time to have to do the job 2 times if it comes back later.

michael.bond · 2024-08-06T13:02:52.247Z

But the problem has been solved from the look of it, the messages from payam above suggest so - and the status page is back to healthy. I personally don’t see any risk with redoing the work, at this time.

bubbledeveloper1 · 2024-08-06T13:03:23.600Z

i have try to redo but still my work is not come

bubbledeveloper1 · 2024-08-06T13:05:37.184Z

pls check our issues and let us know what we can do about our lost work.

antolin.lacaton · 2024-08-06T13:21:38.023Z

Do you think it’s less risky if I publish live more regularly to make a “backup”?

paulo.leocaetano · 2024-08-06T13:43:31.652Z

That’s a big red flag

serge · 2024-08-06T13:54:44.928Z

I lost the work I was doing when it happened !!!
Hours, but I did not receive a mail to tell me till when they rolled back !
I have to check the whole app to find out?
W*F Bubble.io, WE NEED TRANSPARENCY and better communication!

serge · 2024-08-06T14:03:54.676Z

2am WHERE ???
There are 24 time zones!
Sorry, but that’s not a professional answer.

antolin.lacaton · 2024-08-06T14:05:42.682Z

EDT time zone, so the last 7/8 hours

wwweb2401 · 2024-08-06T06:16:10.309Z

Hello everyone. Our apps are on a dedicated server and none of our apps are working for a few hours now. Anyone else having similar issues? Support, fix this ASAP!!!

Posybl · 2024-08-06T09:57:53.565Z

Anybody has lost the recent work done after issue resolve?
My work is reverted

Diana · 2024-08-06T10:01:48.649Z

Hello, Posybl!

Bubble has been having some problems as you said, but they have recommended not making any changes with the editor because possibly the changes made could be lost.
I have preferred for the moment not to do any work just in case and I don’t think there is a way to recover it, based on what they have said.

Posybl · 2024-08-06T10:03:28.002Z

really? This is not good.

Diana · 2024-08-06T10:06:41.356Z

I got scared when I realized that none of my applications were in the work area and, when I wanted to create one, it gave me a warning about a bug.
I am guiding myself a little, on whether to work or not, with the page where it indicates the status of the platform. I hope it can serve as a little guide for you.

This is the link: https://status.bubble.io
Maybe if you contact Bubble they can help you in some way.

Posybl · 2024-08-06T10:06:43.969Z

This is not good!. What about this issue on bigger level?

Diana · 2024-08-06T10:10:27.369Z

At the moment, the problems that I have seen that the community has is that the applications do not appear in the work area, the applications that are already deployed have fallen and cannot be used or, what has been your case, that your work has been reverted.

Posybl · 2024-08-06T10:14:59.668Z

Yes, 5 hours of my work is gone
Savepoints are also gone

Diana · 2024-08-06T10:18:52.280Z

I have only just started using Bubble, I literally started less than a week ago, but the most likely thing is that you have been working precisely during the time that the platform was having these problems and that is why your work has not been saved.

I don’t know if there is any way to contact the platform’s service to try to recover some of your work, at least the versions that could have been saved before the problem occurred.

luke2 · 2024-08-06T11:15:08.477Z

I believe the reset is from 2AM EST today

magentalogic · 2024-08-06T13:11:06.263Z

Data Loss. Unacceptable & Lazy! Bugs

I am absolutely astonishing that in 2024 that a simple database update by AWS that was apparently incompatibly with the Bubble codebase results in so many Bubblers losing their valuable work. I find it even harder to believe that if Bubble truly had auto-upgrades switched off that an incompatible database update could knock out your whole platform. It appears the resolution was a lazy “just restore to the last backup” before the auto-update occurred. This shows a complete disregard for those …

If you have lost your work and your save points then chime in on this thread. Its unacceptable in 2024 that there is no roll-back plan and to take the lazy option at our expense.