Bubble flags it's own IP addresses as bad?

accounts27 · 2024-08-30T18:16:02.852Z

G’day

I’m new to bubble, but not new to tech.

Noodling through setting up a custom domain for a bubble app.

On the attached app settings note the instructions list 8 A records and the message from bubble confirms bubble is seeing those correct bubble IP addresses. Yet they are “bad”. Confused.

What might be wrong?:

The 8 IP addresses listed on settings are no longer correct.
We are within some TTL or propagation period and the error message is not accurate.
Something is broken in bubble DNS checker code so the message convey the correct issue.
Something is wrong in the DNS/hosting magic between bubble and it’s cdn (cloudflare).

Thanks for any ideas, my goal is both to setup the domain and also get a beed on how mature this process is.

Best
-J

Screenshot 2024-08-30 at 10.49.09 AM1920×802 106 KB

Screenshot 2024-08-30 at 11.14.05 AM1100×908 43.6 KB

georgecollier · 2024-08-30T18:22:04.748Z

accounts27:

the message from bubble confirms bubble is seeing those correct bubble IP addresses

Where does it say that?

Wait 24 hours for DNS changes to propogate, then contact Bubble support.

accounts27 · 2024-08-30T18:49:05.797Z

Where does it say that?

^^^
On the screenshot which I attached to my message.

Wait 24 hours for DNS changes to propogate, then contact Bubble support.

^^^
Thanks for the quick response but it doesn’t appear to have engaged my question or the details I’ve shared – please feel free to read my q.

-J

siddharth · 2024-08-30T18:50:40.954Z

Just try adding one for root and only one for www
It should work

georgecollier · 2024-08-30T18:51:05.181Z

accounts27:

On the screenshot which I attached to my message.

Nowhere does it say that Bubble is seeing those IP addresses. It says it can’t find them…

accounts27:

Wait 24 hours for DNS changes to propogate, then contact Bubble support.

This is the answer if you’ve correctly set up your DNS records as in the instructions provided by Bubble. You can find details in the manual:

manual.bubble.io

Custom domain and DNS | Bubble Docs

Let the DNS propogate and 9 times out of 10 it’ll resolve itself, else contact support.

accounts27 · 2024-08-30T19:04:29.569Z

Just try adding one for root and only one for www
It should work

It was within dns ttl. The error message had me confused for a bit. Thanks for the note -J.

lindsay_knowcode · 2024-08-31T06:07:35.535Z

@moderators Probably needs to recategorised to “needs help”, not “tips”.

accounts27 · 2024-08-31T20:21:45.933Z

@moderators Probably needs to recategorised to “needs help”, not “tips”.

Thanks. maybe I’m old school but prefer any refiling or clarification of OP to involve the OP who posted.

georgecollier · 2024-08-31T20:37:07.902Z

Did you know we can edit others’ titles and change categories ourselves?

msgiblin · 2024-08-31T21:21:33.851Z

You have to receive the “Regular” badge for that

georgecollier · 2024-08-31T21:26:12.579Z

Oh how does Lindsay not have that

system · 2024-11-08T18:16:17.909Z

This topic was automatically closed after 69 days. New replies are no longer allowed.