Cant upgrade from agency to personal

Hi, I have an Agency subscription, however I am now trying to upgrade an app to “personal” plan. That results in a message of this image:

Need help.

@emmanuel, something seems to be going on with the agency subscription today.
We’re also having issues.

Already sent the mail to support team, but it would be great it you could look at this as well.

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We’re looking into it.

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