Chatbot for Internal Tool

Hello everyone,

I built an internal tool for a client in the insurance space and I’m wondering if it’s possible to build a chatbot that the user can ask questions to regarding the app’s data.

For example:

  • “Hey, when does {First Name} { Last Name}’s insurance plan expires?”
  • “How many policies are still pending payment this month?”

Is this possible?

If so, I’m open to feedback and/or approach on how to do this.

Appreciate your help!