# Confirmation email page is not working

**URL:** <https://forum.bubble.io/t/confirmation-email-page-is-not-working/1396>\
**Category:** Need help\
**Created:** [February 1, 2016, 10:06pm UTC](https://forum.bubble.io/t/confirmation-email-page-is-not-working/1396 "2016-02-01T22:06:52Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Nova](https://avatars.discourse-cdn.com/v4/letter/n/c5a1d2/32.png) [@Nova](https://forum.bubble.io/u/Nova)\
**Post date:** [February 1, 2016, 10:06pm UTC](https://forum.bubble.io/t/confirmation-email-page-is-not-working/1396/1 "2016-02-01T22:06:53Z")

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Hello!

I have an issue with confirming the user’s email address. Everything else is working. When a user signs up it is sent a confirmation email as you’d suspect. When the user clicks on the email URL, the page shows a pop-up alert with an error message. The email is never confirmed. Any idea how this can be?

![](https://us1.discourse-cdn.com/bubble/original/1X/7ae70ab6e0eec7956aba335825a8b412d6ac0bc8.jpg)

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**Author:** ![gianluca2](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/gianluca2/32/112542_2.png) [@gianluca2](https://forum.bubble.io/u/gianluca2)\
**Post date:** [January 6, 2022, 7:42pm UTC](https://forum.bubble.io/t/confirmation-email-page-is-not-working/1396/2 "2022-01-06T19:42:47Z")

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I have the same problem… Did you solve it?