Forum Academy Marketplace Showcase Pricing Features

Confirmation email still drops in promotion category

Hi,

I bought the Createry template and now using Sendgrid API for email delivery. But the account confirmation email is still recognized as ‘promotion’ instead of ‘primary’. How can I fix it?

Thanks.

It’s the email provider that sorts where the emails go. It’s probably that the Sendgrid server the email is being sent off has been flagged as a promotional server or something, so it flags it as promotions

@Raph How did you manage to send confirmation email link with sendgrid? I can’t find a way.

You’d need a Static IP from Sendgrid if you’re looking for deliverability; it’s expensive.

I would go with Postmark instead.

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