Data Not Saved From Custom Event Using result of step

boston85719 · 2020-06-22T11:55:11.236Z

I have a page that creates and changes data in the data base, or at least it is supposed to.

The first four steps of the process are working fine which are creating new things or change the current user.

The problem is when step 5 and further kick in which are creating or change things and referencing earlier steps in the custom workflow. These data entries are not getting saved properly.

There as been numerous issues in the past with data integrity and consistency of storing in the database, this seems to be the latest in a series.

Anybody else experiencing this?

boston85719 · 2020-06-22T12:30:08.768Z

Turns out this is not a bug…just a poor user experience.

When your primary field for a data type is not set and you have a related data field to that type in another data type, the entry in the database shows as being empty, as in no related entry. What there should be is some kind of information to notify there is a related entry saved, but the primary field used for display purposes is empty in the data type related.

So, I had a primary display set to a company name. On creating a company I am not adding a name, just creating an ID. At the same time I am relating the company data type to the user data type as a data field.

When the primary display was set to company name, the related entry in the user data type showed as empty, like no information was saved.

Screen Shot 2020-06-22 at 7.25.23 PM

When I have the above as the primary field, which on the company data type is empty. This is how the database looks to display a related data type

Screen Shot 2020-06-22 at 7.26.00 PM1304×262 13.8 KB

Very clearly “Company” is empty despite the company-id-text being filled. This makes it seem like the related data type did not get saved properly.

When I change the primary display field to the following

Which on creation is created and not empty like the company-name

This is how the related data field looks on the other data type

Screen Shot 2020-06-22 at 7.28.41 PM1307×272 25.7 KB

This clearly shows that the related data type has been saved to the data field properly.

This is a terrible UX design flaw and should be rectified…otherwise other users may feel the same as I do that their data is not getting saved properly.

I don’t know any other bubble representatives tag so @eve this may be a suggestion to pass along.

system · 2020-07-06T11:55:11.700Z

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