# Differences between development and live version

**URL:** <https://forum.bubble.io/t/differences-between-development-and-live-version/267921>\
**Category:** Need help\
**Created:** [June 15, 2023, 2:44pm UTC](https://forum.bubble.io/t/differences-between-development-and-live-version/267921 "2023-06-15T14:44:40Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Jim.joe](https://avatars.discourse-cdn.com/v4/letter/j/7ab992/32.png) [@Jim.joe](https://forum.bubble.io/u/Jim.joe)\
**Post date:** [June 15, 2023, 2:44pm UTC](https://forum.bubble.io/t/differences-between-development-and-live-version/267921/1 "2023-06-15T14:44:40Z")

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Can someone help troubleshoot the underlying problem for why my live environment doesnt work as intended? The test environment works fine.

For reference, i have copied the exact database from dev to live. Are there other reasons for these differences (ie privacy settings?)

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**Author:** ![mikeloc](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/mikeloc/32/93001_2.png) [@mikeloc](https://forum.bubble.io/u/mikeloc)\
**Post date:** [June 15, 2023, 2:47pm UTC](https://forum.bubble.io/t/differences-between-development-and-live-version/267921/2 "2023-06-15T14:47:19Z")

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Hi there, @Jim.joe… can you share some details/screenshots of the differences? The typical reasons are you don’t have the same data in the environments or you haven’t deployed changes from dev to live. Outside of that, it’s hard to say what (if anything) could be causing the differences.

Best…  
Mike

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**Author:** ![Jim.joe](https://avatars.discourse-cdn.com/v4/letter/j/7ab992/32.png) [@Jim.joe](https://forum.bubble.io/u/Jim.joe)\
**Post date:** [June 15, 2023, 3:24pm UTC](https://forum.bubble.io/t/differences-between-development-and-live-version/267921/3 "2023-06-15T15:24:05Z")

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Hi Mike, thanks for the help. Much appreciated. See below a few screenshots.

**Brief overview of the app:**  
Basically, when customers sign up I am creating a SaaS account for them, and then adding the user to this account. This works fine in both test and also works in Live DB.

**Relevant workflow that is different in production vs. test**  
In my other workflows it seems i am unable to use the SaaS\_Account variable within the live version. For example, there is a seperate page/form where data type = SubjectRequest(DSAR). When customers navigate to this page, I send information to that page, which includes the SaaS account. When they submit the form, it should be registered to the SaaS account from the page.

The problem is that the SaaS\_Account info is not sent to the page, meaning the form isnt filed accurately as it cant be tracked to a SaaS account anymore. In the test version this works fine (see company ID in the screenshot). However in the live version it doesnt work. Have i messed up the privacy settings in the two datatypes? It seems i am unable to send info about the SaaS account to a new page.

Many thanks for helping!!!

 ![image](https://us1.discourse-cdn.com/bubble/original/3X/f/e/fe5934cbaf83c840b239a95318c4b6eaacd78aab.png)  
 ![Schermafbeelding 2023-06-15 171300-2](https://us1.discourse-cdn.com/bubble/original/3X/1/8/188c22a2546c9095afa098b8a4087a9598fe0aa0.png)

 ![Schermafbeelding 2023-06-15 171215](https://us1.discourse-cdn.com/bubble/original/3X/f/0/f035feda0dcac20df4cfb5a8dfc2571ac1f8f419.png)

 ![Schermafbeelding 2023-06-15 171356](https://us1.discourse-cdn.com/bubble/original/3X/6/0/60e9abd939840481068af33883a341a3e80b068d.png)

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<div class="post-metadata">

**Author:** ![mikeloc](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/mikeloc/32/93001_2.png) [@mikeloc](https://forum.bubble.io/u/mikeloc)\
**Post date:** [June 15, 2023, 3:32pm UTC](https://forum.bubble.io/t/differences-between-development-and-live-version/267921/4 "2023-06-15T15:32:54Z")

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Hmm, I could easily not be seeing things correctly, but adding the current user to a list of users on a newly-created thing in the `SaaS_Account` data type is not the same thing as setting the current user’s `SaaS_Account` to the newly-created thing (and the privacy rule is evaluating the latter). So, I guess I would ask are you making changes to the current user somewhere to set the user’s `SaaS_Account` field to a thing in the `SaaS_Account` data type?

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**Author:** ![Jim.joe](https://avatars.discourse-cdn.com/v4/letter/j/7ab992/32.png) [@Jim.joe](https://forum.bubble.io/u/Jim.joe)\
**Post date:** [June 15, 2023, 3:54pm UTC](https://forum.bubble.io/t/differences-between-development-and-live-version/267921/5 "2023-06-15T15:54:04Z")

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You sir, are a genius! Much appreciated - i have been staring at this all day (gettting increasingly frustrated) and now super relieved to find it working again. I indeed overlooked the allocating of the SaaS\_Account. Thanks!

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**Author:** ![system](https://us1.discourse-cdn.com/bubble/original/3X/2/8/2847faa74692c2ffa5d939d3dc3724cdd060d247.png) [@system](https://forum.bubble.io/u/system)\
**Post date:** [August 24, 2023, 2:45pm UTC](https://forum.bubble.io/t/differences-between-development-and-live-version/267921/6 "2023-08-24T14:45:04Z")

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Closed on August 24, 2023, 2:45pm UTC

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