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Document Viewer Bug

Hello everyone! I’ve been working with the Zeroqode Document Viewer plugin for quite a while and it has been going well. However, recently I noticed an issue with some files blinking and refreshing for seemingly no reason.

Question: Has anyone encountered this?


  • Pop-up Container
  • Housing 1 Core Bubble data type
  • No privacy restrictions set (Only like this during development)
  • Document Viewer Plugin in Pop-up container
  • File type: .docx

Plugin Reference:

Note: I did not post this in the @ZeroqodeSupport forum because authentication doesn’t seem to be working right now.

Reference Gif:

@ZeroqodeSupport @ZeroqodeTeam

I’m having the same problem with the air document viewer plug-in. Any file viewed seems to constantly refreshing so it looks like it flashing.

I’ve tried multiple file types different browsers and different pcs all doing the same.

Any one got any ideas?

1 Like

Hello @josh10 and @timhelpimstuck

Thank you for reporting this issue.

We are currently checking this issue internally, and we will get back to you once we have an update.

Please let us know if you have any other questions.

Zeroqode Support Team

1 Like

Thank you for your patience @josh10, @timhelpimstuck.

The issue with the Air Document Viewer plugin has been fixed. Please upgrade to Version: 1.12.0. and let us know if everything works well :slight_smile:

Looking forward to hearing from you soon.

Zeroqode Support Team

1 Like

Awesome that’s working now. Thank you


Always happy to help :slight_smile:

Please let us know if there is anything else we can help you with.

Zeroqode Support Team