Hey @hwgz01, @tim4, @michaelc1
So I have been struggling with the same issue you guys have been going through. I have been working with a client for about 6 months and just gave up using this plugin but didn’t know what else we should do. I woke up in the middle of the night with a very simple solution that works fantastic.
You can just convert all Word documents to PDF when uploaded, then just worry about displaying the PDFs instead. PDF viewers are much more reliable and you only have to use one PDF viewer, or a simple HTML element, to do it instead of two different elements.
It works brilliantly now! What a relief to finally find a solution!
Anyways, I wanted to create a video that you could watch that shows you how to do this using the API Connector to convert word documents to PDFs. You need a monthly membership to my eLearning Hub to view it, but I think it’s well worth the price. Plus you have access to all of the other videos and blog posts there as well. Anyways, here is the video: Convert Word Documents to PDF Using the API Connector
Hope that helps!
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