Download CSV Not Working on Safari or MS Edge/Internet Exploder

andrewgassen · August 30, 2016, 6:53pm

Hey all, the topic pretty much covers it. I have a download CSV feature that just isn’t working on Safari on Mac or IE/Edge on Windows. It works fine on Chrome and Firefox. If y’all could test it, I’d appreciate it.

Login Instructions

Go to this link: https://joyfulliteracy.com/version-test/circle_tracker_login
Login with an existing account (username = [email protected] password = Bubblegum1)
Click the “download as spreadsheet” button.
The popup shows up
Click the download button

The link to the editor is here (app is currently set to view only): https://bubble.io/page?type=page&name=circle-charts&id=joyful-literacy&tab=tabs-1

Thanks! It’s a big deal that this works, so any help is appreciated.

fayewatson · August 30, 2016, 7:55pm

Just tested with Chrome and Safari with the same results. It downloaded on Chrome but on Safari, a message saying ‘Are you sure you want to leave this page’ popped up when I clicked ‘Download’

NigelG · August 30, 2016, 8:04pm

Might be worth raising a bug, it isn’t that it is failing, it just looks like the page hangs…

Some sort of weird Javascript error in the console …

andrewgassen · August 30, 2016, 8:38pm

Thanks @NigelG and @fayewatson, while it sucks to hear, I’m glad I’m not going crazy. For now, I’ll push a fix to let the users know to use Chrome or Firefox and I’ll file a bug report to @emmanuel and team.

Thanks!

gf_wolfer · March 23, 2018, 11:41pm

Any update on what the Bubble team said? Did this get fixed?