I have drag-drop implemented throughout my app. I use the app every day and pretty much take it for granted.
Today, I started working with a Mac for the first time. And by default, I’m using Safari to access my app. In testing the app, I noticed that drag-drop doesn’t work. To ensure that the problem isn’t just with Safari, I tried the app back in Windows and Chrome. No good.
I tried on my iPhone in a browser I keep open specifically for the app. Drag-drop worked. In another browser, the session required me to log into the app. I did and found that the drag-drop doesn’t work.
Based on this experience, I logged out and back in with the browser that had been kept a session live long-term and in which drag-drop worked. After logging back in, drag-drop does not work.
The behavior is that when you click on a drag area to move it, two conditional actions based on the condition “when dragitem is dragged” are activated but the object will not move.
Is this a known/recent problem?
If it matters, I’m on a Professional (legacy) plan.
I am also having the same issue. The app i’m building is based on drag and drop. Someone please resolve asap!
Indeed, draggables are currently broken. Attempting to drag a draggable element (the cart in my picture below is a drag/drop group) throws error
o.hasClass is not a function.
@laurence, @rosshelton file bug reports here.
issue can be observed in this demo app of mine
I’m also on Legacy if that matters.
Having same issue here! Please fill us in on a fix if you find it!
This is the automated response:
Hello, Thanks for reaching out! Please note that our work hours are Monday-Friday 9am-6pm EST. This inbox is monitored for emergencies outside of our work hours, and our team will get back to you as soon as we are able, generally within 1-2 business days. Thank you!
@rosshelton @raymondgregorymusic @keith
I must say I’m not happy with this kind of “support”.
@josh @eve Hopefully one of the partners reads the forum.
Seems to be back working!
Thanks @josh for the quick fix!
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