This is a well-documented issue that has been observed across both live and test environments, resulting in consistently slow performance. If you intend to escalate this matter to Bubble’s support team, it is crucial to ensure that you have completed a thorough set of preliminary checks before reaching out. In your support request, explicitly mention that you have:

  1. Reviewed Bubble’s Documentation – Read all relevant manuals and guides provided by Bubble to ensure that the issue is not related to a configuration oversight or a known limitation.
  2. Searched the Forum for Similar Issues and Solutions – Investigate previous discussions on the forum to determine if other users have experienced and resolved similar problems.
  3. Cleared Your Browser and System Cache – Perform multiple rounds of browser cleanup, including clearing the cache, cookies, and other temporary files, to rule out local performance issues.

Failure to demonstrate these steps in your support request may result in your inquiry being handled by an entry-level customer service representative who might lack the technical expertise to diagnose the issue effectively. If your goal is to have Bubble’s engineering team investigate, providing clear evidence of your troubleshooting efforts will increase the likelihood of escalation. Additionally, be aware that referencing performance results from tools like Lighthouse or other browser-based speed checkers is unlikely to contribute to the resolution, as Bubble’s team does not prioritize such metrics when diagnosing platform-related speed concerns.

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