# Email confirmation not working when a user opens on another browser

**URL:** <https://forum.bubble.io/t/email-confirmation-not-working-when-a-user-opens-on-another-browser/396072>\
**Category:** Need help\
**Created:** [May 13, 2026, 11:37pm UTC](https://forum.bubble.io/t/email-confirmation-not-working-when-a-user-opens-on-another-browser/396072 "2026-05-13T23:37:21Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![onwukweemeka](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/onwukweemeka/32/168326_2.png) [@onwukweemeka](https://forum.bubble.io/u/onwukweemeka)\
**Post date:** [May 13, 2026, 11:37pm UTC](https://forum.bubble.io/t/email-confirmation-not-working-when-a-user-opens-on-another-browser/396072/1 "2026-05-13T23:37:21Z")

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For my email confirmation, when a user opens the email on the same browser its able to read the user but when the email link is opened on anther browser bubble will not be able to read that user from the token?

Can anyone please help me out with this? what I my missing

 ![Screenshot 2026-05-14 000418](https://us1.discourse-cdn.com/bubble/original/4X/8/1/e/81e0c8c62fdf8bde2370cc5c1ae8f85093594cfe.png)

 ![Screenshot 2026-05-14 003612](https://us1.discourse-cdn.com/bubble/original/4X/7/c/d/7cddb6dc8d5b6843c0a5cb4b13fe09d6133ea974.png)

 ![Screenshot 2026-05-14 003636](https://us1.discourse-cdn.com/bubble/original/4X/b/4/a/b4a62e57659452cee379bc980e620f62b1df111b.png)

on the page url, can someone help me out with the solution

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**Author:** ![dbom009](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/dbom009/32/259579_2.png) [@dbom009](https://forum.bubble.io/u/dbom009)\
**Post date:** [May 14, 2026, 11:50am UTC](https://forum.bubble.io/t/email-confirmation-not-working-when-a-user-opens-on-another-browser/396072/2 "2026-05-14T11:50:11Z")

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Interesting… it may have to do with a user only being logged into that browser, not the entire device. So by opening it in a new browser they are technically logged out and therefore cannot verify the email. Since the user is not signed in.

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**Author:** ![system](https://us1.discourse-cdn.com/bubble/original/3X/2/8/2847faa74692c2ffa5d939d3dc3724cdd060d247.png) [@system](https://forum.bubble.io/u/system)\
**Post date:** [July 22, 2026, 11:37pm UTC](https://forum.bubble.io/t/email-confirmation-not-working-when-a-user-opens-on-another-browser/396072/3 "2026-07-22T23:37:29Z")

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Closed on July 22, 2026, 11:37pm UTC

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