# Email Validation Problem on Sign Up

**URL:** <https://forum.bubble.io/t/email-validation-problem-on-sign-up/160973>\
**Category:** Database\
**Created:** [July 21, 2021, 6:14pm UTC](https://forum.bubble.io/t/email-validation-problem-on-sign-up/160973 "2021-07-21T18:14:07Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![anon10873777](https://avatars.discourse-cdn.com/v4/letter/a/51bf81/32.png) [@anon10873777](https://forum.bubble.io/u/anon10873777)\
**Post date:** [July 21, 2021, 6:14pm UTC](https://forum.bubble.io/t/email-validation-problem-on-sign-up/160973/1 "2021-07-21T18:14:07Z")

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Hello Bubblers!  
I am trying to build a validation workflow into my sign up process.

ie. if an email has already registered, then the sign up procedure does something different.

I am trying to use…

 ![Screen Shot 2021-07-21 at 1.04.06 PM](https://us1.discourse-cdn.com/bubble/original/3X/e/7/e7b116be5a04db9c71e86cc4dd97e3ea1d93141f.png)

However, in testing the search always comes up as “0” and triggers the actual sign up flow even when there is a record in the database.

I got this method from the Forums.

Anyone see what I am doing wrong?

Thanks!

Brian

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**Author:** ![johnny](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/johnny/32/203020_2.png) [@johnny](https://forum.bubble.io/u/johnny)\
**Post date:** [July 21, 2021, 6:34pm UTC](https://forum.bubble.io/t/email-validation-problem-on-sign-up/160973/2 "2021-07-21T18:34:46Z")

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Hey there @anon10873777,

I’d check your privacy rules.

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**Author:** ![anon10873777](https://avatars.discourse-cdn.com/v4/letter/a/51bf81/32.png) [@anon10873777](https://forum.bubble.io/u/anon10873777)\
**Post date:** [July 21, 2021, 7:02pm UTC](https://forum.bubble.io/t/email-validation-problem-on-sign-up/160973/3 "2021-07-21T19:02:53Z")

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Oooooooooooooo…

…that’s probably it… 😃

…now to figure out a proper privacy rule that covers this!

Thanks!

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**Author:** ![phanquangkiev1995](https://avatars.discourse-cdn.com/v4/letter/p/b3f665/32.png) [@phanquangkiev1995](https://forum.bubble.io/u/phanquangkiev1995)\
**Post date:** [October 15, 2021, 4:56am UTC](https://forum.bubble.io/t/email-validation-problem-on-sign-up/160973/4 "2021-10-15T04:56:06Z")

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I have the same problem:( it keeps triggering the workflow even if the email is already there.

I know that it has something to do with bubble not recognising that email is already exists.  
Here’s my workflow

 ![Screenshot 2021-10-15 at 13.25.51](https://us1.discourse-cdn.com/bubble/original/3X/1/f/1ff6b76c50ab5f8ca0ca9902b86d0a56623c8d4c.png)

[update] Found the solution:

> [@Search for Users not working](http://forum.bubble.io/t/search-for-users-not-working/72774/4):
>
> Months later but… just wanted to say that your reply just saved me after hours of investigating. What was happening for anyone else who stumbles on this later: I was trying to do increment a number field on the user object for each new user who signed up (like to show on a user profile page, so users can see what number they were when they signed up) I was doing it in the default signup workflow but it wasn’t working. Specifically I was using Search for Users:count + 1 Good: Search for Users…