Enterprise plans - contract length

joshsutheran · 2024-07-16T11:06:14.629Z

Hi all,

We’re currently looking at moving our plan to an enterprise plan.

For those already using this, what contract lengths were offered to you? We’re conscious that a 12 month commitment may be too long for us - but do require some of the features unique to the enterprise plan.

Thanks!

Josh

alan8 · 2024-07-16T11:45:11.216Z

We were offered 12 months, with quarterly billing. With one quarter paid in advance.

georgecollier · 2024-07-16T11:48:30.231Z

They can do 6 months reluctantly, but it’s really a long term thing.

What are you looking for on enterprise plan? If it’s server location fair enough, but if it’s something else then there might be other paths for you!

exception-rambler · 2024-07-16T11:52:10.720Z

georgecollier:

If it’s server location fair enough

It’s this

joshsutheran · 2024-07-16T11:59:06.753Z

This is our current offering too - just putting out feelers to see if others had managed to secure anything else.

alan8 · 2024-07-16T12:10:43.310Z

Oh, what other paths are those?

intrigued

georgecollier · 2024-07-16T12:12:41.787Z

alan8:

what other paths are those?

‘special approval from manager’ I believe This was a few months ago, I could be remembering wrong

alan8 · 2024-07-16T12:23:42.014Z

Ah, I see. Do you mean special approval for a “better” price on Enterprise?

joshsutheran · 2024-07-16T12:30:50.541Z

As above - server location is most important to us, though combined with the additional factor of wanting to move at speed, which limits our ability to migrate to an alternative database to solve the issue

alan8 · 2024-07-16T12:50:53.066Z

What sort of database issues are you experiencing with the existing?

joshsutheran · 2024-07-16T14:06:53.430Z

No database issues - reference to speed was internal requirement rather than performance issues