# Error message "This is a free app" And kicks me off app

**URL:** <https://forum.bubble.io/t/error-message-this-is-a-free-app-and-kicks-me-off-app/126424>\
**Category:** Bugs\
**Created:** [December 18, 2020, 3:56pm UTC](https://forum.bubble.io/t/error-message-this-is-a-free-app-and-kicks-me-off-app/126424 "2020-12-18T15:56:07Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![doshq](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/doshq/32/85259_2.png) [@doshq](https://forum.bubble.io/u/doshq)\
**Post date:** [December 18, 2020, 3:56pm UTC](https://forum.bubble.io/t/error-message-this-is-a-free-app-and-kicks-me-off-app/126424/1 "2020-12-18T15:56:07Z")

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When I try to access my page through the published version, I get hit with a popup message:

“This app is a free plan and should have a Bubble banner. Please upgrade to remove this banner. Removing or altering the banner in any way is against Bubble terms and can lead to your account termination.”

This is happening to many of my users, does anyone know a fix to this? Thanks in advance.

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**Author:** ![sudsy](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/sudsy/32/114637_2.png) [@sudsy](https://forum.bubble.io/u/sudsy)\
**Post date:** [December 18, 2020, 4:07pm UTC](https://forum.bubble.io/t/error-message-this-is-a-free-app-and-kicks-me-off-app/126424/2 "2020-12-18T16:07:46Z")

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If you’re on a paid plan, you should contact Bubble support.

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**Author:** ![doshq](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/doshq/32/85259_2.png) [@doshq](https://forum.bubble.io/u/doshq)\
**Post date:** [December 18, 2020, 5:29pm UTC](https://forum.bubble.io/t/error-message-this-is-a-free-app-and-kicks-me-off-app/126424/3 "2020-12-18T17:29:31Z")

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I’m using a free plan, but i’m not sure why this message is suddenly appearing.

 ![image](https://us1.discourse-cdn.com/bubble/original/3X/7/b/7b64ee7a1a59c953de4dfd965f1be00f215837cb.png)

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**Author:** ![eve](https://sea1.discourse-cdn.com/bubble/user_avatar/forum.bubble.io/eve/32/48346_2.png) [@eve](https://forum.bubble.io/u/eve)\
**Post date:** [December 18, 2020, 5:54pm UTC](https://forum.bubble.io/t/error-message-this-is-a-free-app-and-kicks-me-off-app/126424/4 "2020-12-18T17:54:05Z")

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Some browser extensions interfere with the banner check: darkmode converters are frequent offenders for this. Please try in Incognito mode, and file a [bug report](http://bubble.io/bug_report) if this persists!

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**Author:** ![system](https://us1.discourse-cdn.com/bubble/original/3X/2/8/2847faa74692c2ffa5d939d3dc3724cdd060d247.png) [@system](https://forum.bubble.io/u/system)\
**Post date:** [January 1, 2021, 3:56pm UTC](https://forum.bubble.io/t/error-message-this-is-a-free-app-and-kicks-me-off-app/126424/5 "2021-01-01T15:56:07Z")

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Closed on January 1, 2021, 3:56pm UTC

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