# Error with Plugin (HTTP 404)

**URL:** <https://forum.bubble.io/t/error-with-plugin-http-404/345965>\
**Category:** Need help\
**Created:** [October 28, 2024, 12:25pm UTC](https://forum.bubble.io/t/error-with-plugin-http-404/345965 "2024-10-28T12:25:05Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![pm13](https://avatars.discourse-cdn.com/v4/letter/p/e9a140/32.png) [@pm13](https://forum.bubble.io/u/pm13)\
**Post date:** [October 28, 2024, 12:25pm UTC](https://forum.bubble.io/t/error-with-plugin-http-404/345965/1 "2024-10-28T12:25:05Z")

</div>

Hello everyone!

I use Stripe Connect - Marketplace to make payments in the app. In the test mode all processes run correctly, however, in the live mode there is an error (that is below):

Workflow error - The service Stripe Connect - Retrieve Account Details just returned an error (HTTP 404). Please contact the plugin author directly for feedback. Raw error: { "error": { "message": "Unrecognized request URL (GET: /v1/accounts/). If you are trying to list objects, remove the trailing slash. If you are trying to retrieve an object, make sure you passed a valid (non-empty) identifier in your code. Please see [Stripe Documentation](https://stripe.com/docs) or we can help at [https://support.stripe.com/.&quot;](https://support.stripe.com/.&quot;), "type": "invalid\_request\_error" } }

Don’t know how this error can be fixed… All keys for the test mode & live mode are filled in correctly.

---

<div class="post-metadata">

**Author:** ![mac.mehani](https://avatars.discourse-cdn.com/v4/letter/m/cc9497/32.png) [@mac.mehani](https://forum.bubble.io/u/mac.mehani)\
**Post date:** [November 26, 2024, 2:26am UTC](https://forum.bubble.io/t/error-with-plugin-http-404/345965/2 "2024-11-26T02:26:30Z")

</div>

did you find the issue?

---

<div class="post-metadata">

**Author:** ![whedrick](https://avatars.discourse-cdn.com/v4/letter/w/ed8c4c/32.png) [@whedrick](https://forum.bubble.io/u/whedrick)\
**Post date:** [December 3, 2024, 8:53pm UTC](https://forum.bubble.io/t/error-with-plugin-http-404/345965/3 "2024-12-03T20:53:12Z")

</div>

Hey!

Had this same issue today and it turned out to be solved within the privacy settings - the call didn’t have access to the data we needed to send Stripe.

I’m not 100% sure that will be the fix, but worth a shot.

---

<div class="post-metadata">

**Author:** ![system](https://us1.discourse-cdn.com/bubble/original/3X/2/8/2847faa74692c2ffa5d939d3dc3724cdd060d247.png) [@system](https://forum.bubble.io/u/system)\
**Post date:** [January 6, 2025, 12:25pm UTC](https://forum.bubble.io/t/error-with-plugin-http-404/345965/4 "2025-01-06T12:25:52Z")

</div>

Closed on January 6, 2025, 12:25pm UTC

This topic was automatically closed after 70 days. New replies are no longer allowed.