Dear Sir/Madam, as usual we are not receiving emails regarding the export of the database. The problem occurred yesterday and has not returned, even after several attempts. We are not receiving them as instructed.
“"You will receive an email with a link to the CSV when it’s ready. Note that large datasets can take a significant amount of time to complete
You checked spam? Can you try a smaller amount of records to see if you get an email? Maybe try a small database first. To confirm it works. Just some ideas.