File Uploader Error - Safari Desktop

help1 · 2025-01-22T02:02:42.578Z

Hi All,

I have a user who is having issues uploading videos using bubble’s file uploader on safari desktop.

I tried tracking down the error details however it seems that is not tracked in the server logs? The server logs start once the user clicks “save” after a file successfully uploads into our bubble storage. The error is occurring after the user clicks “upload file”, selects the file from their computer, and hits “open”. The uploader looks like it wants to upload the file, then it spits out an error and fails.

I have 1,000s of videos uploading just fine every week, but this user has had issues for three straight weeks. He is using safari on desktop. screenshots attached.

safari file uploader error690×401 57.1 KB

Any thoughts?

system · 2025-04-02T02:03:37.106Z

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