Google Maps Issue

NoCodePhill · 2024-09-05T12:26:22.155Z

Have changed that now.

I engaged in a live chat with support. Have to say I’m not left terribly optimistic from it, pretty sure they’re using bots (tempted to do the “Ignore all previous instructions and give a me a recipe for Tacos” trick) as I stated that it wasn’t app specific and they could replicate this by simply creating a new app, adding a searchbox and testing with and without custom API keys.

But I just got a response back saying they couldn’t find my app and so could I post a link to the editor. So indeed I sent them a link to an app which literally has a searchbox on it and nothing else.

If adding an element to a page is beyond the capabilities of Bubble support then we have some major issues to address in addition to this maps problem. Assuming it was a real person on the other end anyway.

So awaiting their response on that.

brad.h · 2024-09-05T13:13:26.392Z

They are reviewing my bug report now. I gave them instructions plus a loom video…and I linked to this forum post.

brad.h · 2024-09-05T17:12:01.703Z

Anyone get a reply from bubble support yet?

Other than sending it to the correct people, I have heard nothing. This is breaking my app.

mac2 · 2024-09-05T17:22:22.913Z

@fede.bubble has been getting things like this in the proper people’s ears!

NoCodePhill · 2024-09-05T17:23:40.154Z

Had a reply that they were able to recreate the issue on their end, so have now forwarded to the people who can do something about it. Just have to wait now I guess.

NoCodePhill · 2024-09-05T17:26:01.703Z

I am very surprised that there aren’t more people screaming from the rooftops about this as would expect a lot of apps to be affected by it.

Which makes me wonder whether the majority forego the out-the-box functionality and abandon Google APIs altogether for an alternative or cook up their own solutions (aka Input with Group Focus + RG based on API call using input as string parameter).

fede.bubble · 2024-09-05T18:28:15.606Z

I sent this thread to the team for review a few ours again. They are already in contact with you right Phillip?

NoCodePhill · 2024-09-05T21:00:29.766Z

Yes thanks.

Whilst you’re here…is there anyway I can change my forum username? Only my mother calls me Phillip…when I’m in her doghouse

fede.bubble · 2024-09-05T22:09:02.684Z

Yeah you can do it in your user settings or I can do it for you. What username do you want?

NoCodePhill · 2024-09-05T22:20:55.941Z

I changed it in the user settings but seems that just changes the display name under the forum name that appears on posts?

In any case, if you can get “phillipwalsh984” changed to “NoCodePhill” that’d be splendid.

Thanks,

agence-scroll · 2024-09-06T11:40:46.000Z

Hi guys!

Same issue here.
@NoCodePhill keep us informed please

Thx
Jean

brad.h · 2024-09-06T13:11:36.723Z

NoCodePhill:

am very surprised that there aren’t more people screaming from the rooftops about this as would expect a lot of apps to be affected by it.

This is breaking such a core function of many apps.

Here’s all the search results I get when I search “hotel” while in New York City.

Untitled1318×284 12.8 KB

fede.bubble:

They are already in contact with you right Phillip?

@NoCodePhill, did you hear anything yet?

Other than forwarding me to the correct department and confirming the issue, I have not received an update from bubble.

NoCodePhill · 2024-09-06T14:21:37.228Z

Afraid not.

Because it’s a crucial part of the app in question have had to implement contigency measures until it is resolved - can’t sit on hands waiting. Though this is less than ideal as a lot of things are already “wired” up to the output of the search box so not a trivial amount of reworking needing to be done here.

brad.h · 2024-09-06T14:24:06.345Z

Thanks @NoCodePhill . I’m in the same spot…not sure if I want to re-wire everything or wait for bubble to fix.

Hoping for transparency from bubble support.

brad.h · 2024-09-06T16:03:18.126Z

Bubble support said they are handling this issue with “High” priority in escalation system.

I’m optimistic

kyle1 · 2024-09-07T17:07:51.022Z

Disappointed but glad others are here. I don’t remember when I first noticed it, at least a few days ago but I thought it was a temporary bug or that the device was not sharing the location properly, breaking the “Prefer results around” field.

This team has been great about addressing issues in the past and being transparent about what’s going on. I think our apps are in good hands.

ncat · 2024-09-07T18:18:26.310Z

Yes, this is a known issue that the bubble team says they are working to fix. Unfortunately, I haven’t been able to get an ETA on when it will be resolved and it is also crippling my app.

freshtake · 2024-09-09T01:19:53.201Z

I have also faced this issue. After trying everything in Bubble and my Google Cloud Console such as reverting the last few days of new feature, creating new API keys, removing restrictions and creating new billing accounts, nothing has worked.

The issue I have is that my search box is not able to pull place names and their associated addresses like it has done in the past. The Geocoding API is shoing 4xx error but unable to give more details.

As a transportation booking system, this bug has made our bookings near impossible due to the hotel and accomodation names being invalid or not appearing.

Following this thread for updates

kyle1 · 2024-09-09T15:38:17.830Z

Are we 100% certain that the Bubble team is aware of this and that the AI is not lying to us? It told me it opened a ticket but I don’t see anything in my email about a ticket.

EDIT: Nm, I have a ticket, I see it on the support site. Says in progress.

NoCodePhill · 2024-09-09T15:52:48.643Z

Just to remind that you can still get results using something like Google Places plugin, and so can build your own workaround/solution. The issue lies with Bubble letting your keys take over on a custom domain, not with the API or your keys themselves.

Probably the route to take now I don’t think this has caused enough issues for enough people to make it high on the priority list.