Group inside popup not responding to conditional or workflow hide/show

I have Group edit-appt-mileage-section inside Popup edit-appointment-popupGroup edit-appointment-form on my schedule page.

I need to hide this group when Current User's work_mode is studio.

What I’ve tried:

  • Conditional on the group (keeps reverting to OFF)

  • “Visible on page load” is unchecked

  • Workflow: Hide element only when work_mode is studio — before and after Show Popup step

  • Custom state on schedule page (show_mileage yes/no) — conditional shows group when state is yes, workflow sets state only when work_mode is not studio

Nothing works. The group always shows regardless. Current User’s work_mode IS correctly set to studio (confirmed via debug text element). No duplicate elements exist (confirmed via element search).