[Help] Bought Template But Dont Have

pulseneonzhd · 2020-08-29T05:02:59.748Z

Hi so i recently bought a CAD/MDT for my FiveM server but i did not get it i then contacted the seller via discord and he said the payment had not gone through so i looked and he was correct the payment was pending, not long after the payment went through and i got a confirmation email from bubble i then go to my apps to use it create a new one and i dont have it. So i thought it might be a issue with bubble and i just need to get a free template then the selection drop down will appear it did but the template i bought is not there.

johnny · 2020-08-29T06:10:49.117Z

Hey @pulseneonzhd, where did you make this purchase from? Was it from Templates | Bubble? If not, I’m afraid you have been scammed.

pulseneonzhd · 2020-08-29T06:28:59.239Z

Yes it was would you like a link to the one i bought?

johnny · 2020-08-29T07:18:04.800Z

You should contact Bubble Support if it was a template purchased from Templates | Bubble. You can reach them through email at support@bubble.io or via their contact form at Contact | Bubble.

pulseneonzhd · 2020-08-29T07:20:25.082Z

I did email them 3 days ago but have not gotten a response or a update yet

johnny · 2020-08-29T07:21:30.163Z

Great! They’ll probably email you back next week when they’re back in office. (Hey @eve just a little ping )

pulseneonzhd · 2020-08-29T07:23:35.910Z

Ok thank you for the support

pulseneonzhd · 2020-09-02T06:48:12.509Z

BUMP.

I still have not got anything so i have had to buy a new template how do i go about getting a refund on my purchase?

system · 2020-11-07T05:03:02.955Z

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