Help picture-upload

why when i use my phone cam… pictureupload stop working? and the app also stop working and reboot…

Are you receiving any error codes?

To show more context, would it be possible if you could either show screenshots or a screen record?

I took a video capture but apparently I can’t send it because of its format.

i’m not receiving any error…

i just tried my app on another phone and it worked fine but on another it didn’t… why?