Forum Academy Marketplace Showcase Pricing Features

How can I reset a password for one of my users

Hi

Several of my users have been complaining that the password reset is not working. Right now they cannot access their data within the site. Is there any way I can reset their password until i find the problem in code ?
Thanks

The logical sequence should be the following:

  1. Reset Password
  2. Send the reset password email
  3. Make sure your reset_pw pages is alive and working (validate it yourself first). Meaning that your reset button on the page has all the logic necessary for the user to get his password reset and for him to be logged in and forwarded to an appropriate page.
    Otherwise if you leave it “as is” the password may indeed be reset, but if you did not create the correct logical flow of what should be done in this case, the user will not understand whether it is working or not.

Thank you

This topic was automatically closed after 70 days. New replies are no longer allowed.