Hi there, @nick.hempsall… I could easily be off base here, but I’m assuming you have another workflow associated with the delete button that only deletes the popup’s appointment, yes? My guess as to what’s happening is that the popup’s appointment is being deleted first, and now the system has no way to identify the recurring appointments because it cannot compare their recurrence ID’s and start dates/times to anything.
I would suggest that you move the workflow step for deleting a list of appointments into the same workflow with the step that delete’s the popup’s appointment, and put the Only when condition for the checkbox directly on the workflow step. Also, make sure that step happens before the step that delete’s the appointment in the popup or, again, the system will not be able to compare the recurrence ID’s and start dates/times of future appointments to the popup appointment’s recurrence ID and start date/time. Make sense?
Apologies if I missed the mark on this one, but that’s my best guess as to what is happening.
Best…
Mike
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