How to Install Olark Chat Plugin on the Site?

kevinsu1212 · November 10, 2016, 4:26pm

I installed it in the plugin section with the Site ID, but im not sure how to add it into the website itself. Thanks!

skylershelton · November 10, 2016, 4:34pm

If I remember correctly, you’ve got to follow Olarks walkthrough as well?

Personally I use tawk.to

It’s free and as far as I can tell pretty feature rich - get’s what I need it to done.

kevinsu1212 · November 10, 2016, 4:47pm

Thanks for the tip, ill check tawk out

karl · November 10, 2016, 5:26pm

Hey Kevin - Karl from Olark here.

You can come chat with us on www.olark.com right now and our CS team can help you troubleshoot.

Usually you take the HTML snippet we provide after you sign up and copy/paste that anywhere between your body tags on your site.

You can get your HTML snippet by going here (www.olark.com/install) *you’ll need to login too.

Hope that helps.

florent.bocquelet · July 21, 2017, 1:38pm

Hello @skylershelton
I have been trying to add tawk.to as well.
I just added the js code they provided i my page html header, however the chat widget does not display.
Did you get it to work ?

Thanks !

Edit : never mind I forgot to add the tags arround the script…