Importing Test Webhooks to Live Webhooks in Stripe

I’m integrating Stripe into my Bubble app using the API connector. I am following this Bubble x Stripe integration course to do so.

However, I’m having trouble importing my test webhooks to live webhooks on the Stripe dashboard (4:12 in the video). The button is disabled. It won’t let me click ‘import’.

I know this post is probably a long shot seeing as it’s not technically on Bubble, but I thought I’d still ask anything. Does anyone know how to fix this?

You can just copy paste them

as long as it was successfully created on dev mode, no need to copy paste them to live

same issue

Hi @administrator3

I recently fixed a similar issue on a project i worked on

Happy to help on what bug you are experiencing

Same issue as original poster. I have 4 webhooks that are working in Stripe’s sandbox. Now I want to deploy them to live. Stripe has an option to import those 4 webhooks to the live version which it is supposed to automatically detect from the sandbox.

The problem is Stripe is not detecting the webhooks from the sandbox, therefore, the import button isn’t clickable. Any ideas?

Screenshot any of your live webhook destination url let me see

You are actually ment to remove “version-test” when you duplicate them to live

Thanks, but I think I am just going to recreate them in the live version. Appreciate your willingness to help though.

okay

if it still persists, you can let me knwo

I put in a request from a Stripe specialist on this. Here is their response. In short, when you switch from Sandbox to Live, you have to recreate the webhook endpoints in the Live version…apparently they cannot be imported anymore.

— from Stripe Specialist —

Thanks for our call today about your webhook transfer challenges. I understand your frustration with the import button not detecting the 4 webhooks from your sandbox environment.

As we discussed, webhooks need to be manually recreated in production since sandbox and live environments operate as separate systems.

Wishing you a smooth transition to production, and I’m here if you need any further assistance!

Not necessarily so, just ensure you follow these steps

remove version test and if the issue still persists, you will need to copy the api url directly from ur app on the live version

Go to your settings, under api section as seen in screenshot….just copy and paste it directly on live webhook url

But you will need to try the first one i mentioned first and only if doesn’t work, you will go this route

Sometimes post requests to stripe on livemode for some apps work, others doesn’t