In same timezone but times showing differently for user

LA81638 · 2024-07-11T16:52:18.388Z

Hi

I have a user who’s seeing and saving different times to what I can see. We are both in the UK.

The timings are showing as this for the user:

Screenshot 2024-07-11 at 17.50.05

And I can see this:

Screenshot 2024-07-11 at 17.49.55

I’ve confirmed she is in the UK and not another timezone.

Any ideas how/why this is happening?

LA81638 · 2024-07-11T17:34:48.842Z

Could a user’s device ‘location services’ being switched off make this happen?

adamhholmes · 2024-07-11T17:37:23.432Z

What time zone settings are you using when defining the date to save, and when displaying it?

LA81638 · 2024-07-11T17:39:53.602Z

Hi Adam, bubble’s ‘User’s current time zone’

LA81638 · 2024-07-11T17:56:21.777Z

Same for saving

adamhholmes · 2024-07-11T18:40:17.142Z

Are the dates being stored correctly in the database?

LA81638 · 2024-07-11T18:51:07.788Z

The data looks to be saving correctly.

As it’s showing it’s saving as 3.30pm but her device is showing 7.30am

rpetribu · 2024-07-11T20:55:00.938Z

Can you confirm what is the timezone on her device?
This is beeing saved in frontend, correct?

system · 2024-09-19T16:53:02.557Z

This topic was automatically closed after 70 days. New replies are no longer allowed.