I’m building an app allowing users to create quotes. They select a list of tasks and then they specify the quantity and unit price for the quote line. That computes a sub-total for the line and a total for the entire quote.
I’m using a repeating group to display the quote lines from the database and inputs to modify the quantity and unit price.
I want to add a functionality to “Add Quantity” to an existing quantity. This is so that you don’t have to do the math in your head: I had a quantity of 47, I want to add 29 what’s the new quantity to set in the Quantity input field?
I use a pop-up to ask the user what quantity they want to add to the line. When they press Add, I update the quote line in the database with quantity = old quantity + new quantity to add and update all the totals.
The problem I have is that the sub total and quote overall totals are correctly displayed when the popup is closed, but the input with the quantity is not updated. If I refresh the page the input for the quantity is also correctly displayed in the repeating group.
This happens randomly, it doesn’t always happen. I’ve seen that there was a bug a few years ago, could this be the same issue?
I’ve tried adding a delay of 1 second but that doesn’t seem to change anything.
I’ve attached a screen grab of the issue (texts are in Romanian but you can see that the totals get updated while the quantity doesn’t update until I refresh the page). I would really appreciate your help on this. Thank you.
@pocansergiu, are you using Backend Workflows for this action? I’ve been in contact with their support team since the end of May about this issue. Since it occurs inconsistently for everyone experiencing it, it’s hard for them to debug. Any additional information is more than welcome!
No, I’m using a regular workflow where I am chaining 3 “Make Changes to a Thing”
- update the quote line quantity
- update the quote line subtotal using the new quantity
- update the totals of the quote using the update line’s subtotal
I’m thinking of trying to do all of these updates using custom states and then doing a mass update when the customer goes to the next page to preview the quote.
Hmm @pocansergiu - can you file a bug report with your video as well? Bug Report | Bubble
I’ve submitted the bug report.
While submitting the bug report I tested something and discovered that if I add a text next to my quantity input, when I add a quantity through the popup the text is updated with the new quantity but not the input. See below.
Let’s see what the good folks at Bubble support say…
After many back and forths, support were able to reproduce the error and they are forwarding this to one of their specialized teams, but they said I may be experiencing extended response times.
Here is the official reply from support:
I’ve looked into this further and confirmed that this is a known behavior where updates to a user’s privacy permissions will not automatically update the visibility of data on the page until the page has been refreshed. We’ve noted this in our documentation about privacy rules, and this is something that our engineering team has on deck to re-evaluate. That said, I’ve shared your case with our engineering team so they can refer to it as they dig deeper.
Here’s a video of me running a local copy of your application without any privacy rule on the user datatype and seeing that the inputs get updated correctly without needing a refresh: https://www.loom.com/share/5a86f2fe0eb540a2a40ed6990a25d5da?sid=c15c27ab-316c-45cd-a3f5-aa912a822077
In the meantime, a workaround is to force a page refresh using the "Refresh the page" workflow action whenever a user’s privacy permissions are updated.
I apologize as I understand this this isn’t an ideal setup. Do let me know if there’s anything I can clarify. Otherwise, I wish you the best with your app development and hope you have a lovely rest of your day.
I was able to reproduce the issue outside of privacy issues and opened another ticket with bubble support and the solution they suggested is to use autobinding on the field. That solved my issue:
Hello!
Olivia here, from the Bubble Support team. Thanks for reaching out about the input form value not being updated when the data entry is changed.
For the “Input Quantity” form, I see that the initial content is set to the “Current cell’s operation’s quantity.” In our input form documentation, the “Initial content” field defines the input before the user modifies it or when reset.
So, once the user modifies the input, the “Initial content” value is no longer referenced. This is why you cannot see the data update when making changes from the “edit” button. Once the page is refreshed, the input form is reset, and it then references the updated value.
To change this, I recommend you enable auto-binding on the “Input Quantity” form. Auto-binding will modify the quantity automatically as the user modifies the input without using a workflow. It will also connect the input form directly to the Quantity stored in the database, so the input form will update automatically when changes are made from the “edit” popup.
The screenshots attached to this message show how you can achieve this configuration. You will need to check the “Enable auto-binding on parent element’s thing” checkbox on the input form and create a privacy rule that explicitly allows auto-binding on the “Quantity” custom field for the Operation data type. When I made these changes in a local environment, I was able to resolve this behavior.
I hope this helps! Please let me know if I can further clarify anything.
