We were using SendGrid for emails, but google kept marking it as spam, so we tried switching to Postmark.
However, Postmark isn’t working for us either; gmail is still marking it as spam. It worked in the beginning, but now I can’t even receive emails on my gmail account.
Anyone have any suggestions on what to do?
Hey @Boost,
Maybe it’s your domain that’s getting blocked? Is your emails sending format something like: @example.com? If so, I recommend trying something like @e.example.com or @emails.example.com
You can also use another domain all together so something like @examplemail.com
Nvm, I think we just need to upgrade our plan
@johnny ^^^ this, spot on.
To add to this.
First do a domain/email health check.
Then do a deliverability report
Lastly check your true deliverability
Many things could be at play here including content, trigger words, black listed domain, low domain health, lacking DMIK/SPF records in DNS, there’s a whole slew of potentials but start there^^^
