Is Bubble Completely Down?

To clarify… For me, it seems to be just bubble.io that’s down. My apps – both paid and free – are up. :slightly_smiling_face:

I don’t think a DNS issue would cause me to be unable to access the bubble.io main page, right?

Both main page and my app down for me.

Sorry for the slow response on this. All our system metrics seem normal, which is why we were slow to jump on it. Our best guess right now is that broken javascript assets got cached by Cloudfront (which we are in the process of moving off of…) in certain geographies. We’re currently flushing our caches, which should be live in about 5 minutes – I’ll ask again then if that resolves the problems.

1 Like

Yep it could if DNS has changed but that update hadn’t propagated everywhere yet, hence some people could access and others not. But similar affect would be the Caching provider having issues

Okay, we’re done clearing caches. Can people who’ve been seeing the outage please re-test and confirm if it’s fixed or broken?

Standard website is still down in Mississippi.

Still down. No change

Still nothing in Indiana.

K, thanks :-/ Testing other hypotheses…

Can someone please open up their javascript console and check for URLs failing to load? It looks like one or more javascript urls are not loading correctly; if someone could paste the url that’s broken into this thread (along with what the error is), that’d be really helpful

I’m on an airplane. This is for the bubble homepage.

Cannot read property ‘prototype’ of undefined
at E (https://dhtiece9044ep.cloudfront.net/package/run_js_page/fd2ee16b374beab35ed111192e6efc3ec4c79c939870d6336526d2dc7f70b677/meta/live/home/xnull/xfalse/xfalse/xfalse/en_us/xfalse/xfalse:67:651)
at https://dhtiece9044ep.cloudfront.net/package/run_js_page/fd2ee16b374beab35ed111192e6efc3ec4c79c939870d6336526d2dc7f70b677/meta/live/home/xnull/xfalse/xfalse/xfalse/en_us/xfalse/xfalse:67:2738
at Object. (https://dhtiece9044ep.cloudfront.net/package/run_js_page/fd2ee16b374beab35ed111192e6efc3ec4c79c939870d6336526d2dc7f70b677/meta/live/home/xnull/xfalse/xfalse/xfalse/en_us/xfalse/xfalse:67:2810)
at Object.1 (https://dhtiece9044ep.cloudfront.net/package/run_js_page/fd2ee16b374beab35ed111192e6efc3ec4c79c939870d6336526d2dc7f70b677/meta/live/home/xnull/xfalse/xfalse/xfalse/en_us/xfalse/xfalse:67:6190)
at o (https://dhtiece9044ep.cloudfront.net/package/run_js_page/fd2ee16b374beab35ed111192e6efc3ec4c79c939870d6336526d2dc7f70b677/meta/live/home/xnull/xfalse/xfalse/xfalse/en_us/xfalse/xfalse:67:254)
at t (https://dhtiece9044ep.cloudfront.net/package/run_js_page/fd2ee16b374beab35ed111192e6efc3ec4c79c939870d6336526d2dc7f70b677/meta/live/home/xnull/xfalse/xfalse/xfalse/en_us/xfalse/xfalse:67:422)
at https://dhtiece9044ep.cloudfront.net/package/run_js_page/fd2ee16b374beab35ed111192e6efc3ec4c79c939870d6336526d2dc7f70b677/meta/live/home/xnull/xfalse/xfalse/xfalse/en_us/xfalse/xfalse:67:439

Object
i.log @ x5:15
xfalse:67 Uncaught TypeError: Cannot read property ‘prototype’ of undefined
at E (xfalse:67)
at xfalse:67
at Object. (xfalse:67)
at Object.1 (xfalse:67)
at o (xfalse:67)
at t (xfalse:67)
at xfalse:67
x5:15 Uncaught TypeError: Cannot read property ‘workflow’ of null
at Object.i.log (x5:15)
at Object.log (x5:15)
at Object.t. [as error] (x5:15)
at window.onerror (x5:15)
x5:15 Lib is not defined
at :1:1
at t.activateScript (https://ajax.cloudflare.com/cdn-cgi/scripts/95c75768/cloudflare-static/rocket-loader.min.js:1:11736)
at https://ajax.cloudflare.com/cdn-cgi/scripts/95c75768/cloudflare-static/rocket-loader.min.js:1:10933
at t.run (https://ajax.cloudflare.com/cdn-cgi/scripts/95c75768/cloudflare-static/rocket-loader.min.js:1:11140)
at https://ajax.cloudflare.com/cdn-cgi/scripts/95c75768/cloudflare-static/rocket-loader.min.js:1:11037
at HTMLScriptElement. (https://ajax.cloudflare.com/cdn-cgi/scripts/95c75768/cloudflare-static/rocket-loader.min.js:1:624)

Object
i.log @ x5:15
VM1449:1 Uncaught ReferenceError: Lib is not defined
at :1:1
at t.activateScript (rocket-loader.min.js:1)
at rocket-loader.min.js:1
at t.run (rocket-loader.min.js:1)
at rocket-loader.min.js:1
at HTMLScriptElement. (rocket-loader.min.js:1)
x5:15 Uncaught TypeError: Cannot read property ‘workflow’ of null
at Object.i.log (x5:15)
at Object.log (x5:15)
at Object.t. [as error] (x5:15)
at window.onerror (x5:15)
at t.activateScript (rocket-loader.min.js:1)
at rocket-loader.min.js:1
at t.run (rocket-loader.min.js:1)
at rocket-loader.min.js:1
at HTMLScriptElement. (rocket-loader.min.js:1)
x5:15 Lib is not defined
at HTMLDocument. (https://dhtiece9044ep.cloudfront.net/package/run_js_page/fd2ee16b374beab35ed111192e6efc3ec4c79c939870d6336526d2dc7f70b677/meta/live/home/xnull/xfalse/xfalse/xfalse/en_us/xfalse/xfalse:24:5)
at j (https://dhtiece9044ep.cloudfront.net/package/run_js/73960b5606cca82aa57a8bebb7553a4a90ea55f52fb6cb3e888a1d6fd9d10b88/xfalse/x5:8:29948)
at k (https://dhtiece9044ep.cloudfront.net/package/run_js/73960b5606cca82aa57a8bebb7553a4a90ea55f52fb6cb3e888a1d6fd9d10b88/xfalse/x5:8:30262)

Object
i.log @ x5:15
x5:8 Uncaught ReferenceError: Lib is not defined
at HTMLDocument. (xfalse:24)
at j (x5:8)
at k (x5:8)
x5:15 Uncaught TypeError: Cannot read property ‘workflow’ of null
at Object.i.log (x5:15)
at Object.log (x5:15)
at Object.t. [as error] (x5:15)
at window.onerror (x5:15)

if its useful Bubble.io is working dandy for me and all my apps are alive and kicking…

i do have a
" resource at http://cloudflare.com/ was set without the SameSite attribute. A future release of Chrome will only deliver cookies with cross-site requests if they are set with SameSite=None and Secure. You can review cookies in developer tools under Application>Storage>Cookies and see more details at https://www.chromestatus.com/feature/5088147346030592 and https://www.chromestatus.com/feature/5633521622188"

Here is a more detailed output.

x5:15 Cannot read property ‘prototype’ of undefined
at E (https://dhtiece9044ep.cloudfront.net/package/run_js_page/fd2ee16b374beab35ed111192e6efc3ec4c79c939870d6336526d2dc7f70b677/meta/live/home/xnull/xtrue/xfalse/xfalse/en_us/xfalse/xfalse:67:651)
at https://dhtiece9044ep.cloudfront.net/package/run_js_page/fd2ee16b374beab35ed111192e6efc3ec4c79c939870d6336526d2dc7f70b677/meta/live/home/xnull/xtrue/xfalse/xfalse/en_us/xfalse/xfalse:67:2738
at Object. (https://dhtiece9044ep.cloudfront.net/package/run_js_page/fd2ee16b374beab35ed111192e6efc3ec4c79c939870d6336526d2dc7f70b677/meta/live/home/xnull/xtrue/xfalse/xfalse/en_us/xfalse/xfalse:67:2810)
at Object.1 (https://dhtiece9044ep.cloudfront.net/package/run_js_page/fd2ee16b374beab35ed111192e6efc3ec4c79c939870d6336526d2dc7f70b677/meta/live/home/xnull/xtrue/xfalse/xfalse/en_us/xfalse/xfalse:67:6190)
at o (https://dhtiece9044ep.cloudfront.net/package/run_js_page/fd2ee16b374beab35ed111192e6efc3ec4c79c939870d6336526d2dc7f70b677/meta/live/home/xnull/xtrue/xfalse/xfalse/en_us/xfalse/xfalse:67:254)
at t (https://dhtiece9044ep.cloudfront.net/package/run_js_page/fd2ee16b374beab35ed111192e6efc3ec4c79c939870d6336526d2dc7f70b677/meta/live/home/xnull/xtrue/xfalse/xfalse/en_us/xfalse/xfalse:67:422)
at https://dhtiece9044ep.cloudfront.net/package/run_js_page/fd2ee16b374beab35ed111192e6efc3ec4c79c939870d6336526d2dc7f70b677/meta/live/home/xnull/xtrue/xfalse/xfalse/en_us/xfalse/xfalse:67:439

{origin: “native error”, UNCAUGHT: “caught by window.onerror”, code: “1570628144817x890713301111546000”}
i.log @ x5:15
(anonymous) @ x5:15
t. @ x5:15
window.onerror @ x5:15
error (async)
t.install_browser_error_handler @ x5:15
(anonymous) @ x5:15
2…/box @ x5:15
i @ x5:15
e @ x5:15
(anonymous) @ x5:15
xfalse:67 Uncaught TypeError: Cannot read property ‘prototype’ of undefined
at E (xfalse:67)
at xfalse:67
at Object. (xfalse:67)
at Object.1 (xfalse:67)
at o (xfalse:67)
at t (xfalse:67)
at xfalse:67
E @ xfalse:67
(anonymous) @ xfalse:67
(anonymous) @ xfalse:67
1 @ xfalse:67
o @ xfalse:67
t @ xfalse:67
(anonymous) @ xfalse:67
x5:15 Uncaught TypeError: Cannot read property ‘workflow’ of null
at Object.i.log (x5:15)
at Object.log (x5:15)
at Object.t. [as error] (x5:15)
at window.onerror (x5:15)
i.log @ x5:15
(anonymous) @ x5:15
t. @ x5:15
window.onerror @ x5:15
error (async)
t.install_browser_error_handler @ x5:15
(anonymous) @ x5:15
2…/box @ x5:15
i @ x5:15
e @ x5:15
(anonymous) @ x5:15
VM79:1 Uncaught ReferenceError: Lib is not defined
at :1:1
at t.activateScript (rocket-loader.min.js:1)
at rocket-loader.min.js:1
at t.run (rocket-loader.min.js:1)
at rocket-loader.min.js:1
at HTMLScriptElement. (rocket-loader.min.js:1)
(anonymous) @ VM79:1
t.activateScript @ rocket-loader.min.js:1
(anonymous) @ rocket-loader.min.js:1
t.run @ rocket-loader.min.js:1
(anonymous) @ rocket-loader.min.js:1
(anonymous) @ rocket-loader.min.js:1
load (async)
s @ rocket-loader.min.js:1
(anonymous) @ rocket-loader.min.js:1
t.run @ rocket-loader.min.js:1
(anonymous) @ rocket-loader.min.js:1
(anonymous) @ rocket-loader.min.js:1
load (async)
s @ rocket-loader.min.js:1
(anonymous) @ rocket-loader.min.js:1
t.run @ rocket-loader.min.js:1
(anonymous) @ rocket-loader.min.js:1
(anonymous) @ rocket-loader.min.js:1
load (async)
s @ rocket-loader.min.js:1
(anonymous) @ rocket-loader.min.js:1
t.run @ rocket-loader.min.js:1
(anonymous) @ rocket-loader.min.js:1
(anonymous) @ rocket-loader.min.js:1
load (async)
t.runOnLoad @ rocket-loader.min.js:1
w @ rocket-loader.min.js:1
(anonymous) @ rocket-loader.min.js:1
(anonymous) @ rocket-loader.min.js:1
(anonymous) @ rocket-loader.min.js:1
x5:15 Lib is not defined
at HTMLDocument. (https://dhtiece9044ep.cloudfront.net/package/run_js_page/fd2ee16b374beab35ed111192e6efc3ec4c79c939870d6336526d2dc7f70b677/meta/live/home/xnull/xtrue/xfalse/xfalse/en_us/xfalse/xfalse:24:5)
at j (https://dhtiece9044ep.cloudfront.net/package/run_js/73960b5606cca82aa57a8bebb7553a4a90ea55f52fb6cb3e888a1d6fd9d10b88/xfalse/x5:8:29948)
at k (https://dhtiece9044ep.cloudfront.net/package/run_js/73960b5606cca82aa57a8bebb7553a4a90ea55f52fb6cb3e888a1d6fd9d10b88/xfalse/x5:8:30262)

{origin: “native error”, UNCAUGHT: “caught by window.onerror”, code: “1570628144832x556861801382975360”}
i.log @ x5:15
(anonymous) @ x5:15
t. @ x5:15
window.onerror @ x5:15
error (async)
t.install_browser_error_handler @ x5:15
(anonymous) @ x5:15
2…/box @ x5:15
i @ x5:15
e @ x5:15
(anonymous) @ x5:15
x5:8 Uncaught ReferenceError: Lib is not defined
at HTMLDocument. (xfalse:24)
at j (x5:8)
at k (x5:8)
(anonymous) @ xfalse:24
j @ x5:8
k @ x5:8
setTimeout (async)
r.readyException @ x5:8
(anonymous) @ x5:8
j @ x5:8
k @ x5:8
setTimeout (async)
(anonymous) @ x5:8
i @ x5:8
fireWith @ x5:8
fire @ x5:8
i @ x5:8
fireWith @ x5:8
k @ x5:8
setTimeout (async)
(anonymous) @ x5:8
i @ x5:8
fireWith @ x5:8
fire @ x5:8
i @ x5:8
fireWith @ x5:8
ready @ x5:8
R @ x5:9
c @ rocket-loader.min.js:1
p @ rocket-loader.min.js:1
t.simulateStateAfterDeferScriptsActivation @ rocket-loader.min.js:1
callback @ rocket-loader.min.js:1
t.run @ rocket-loader.min.js:1
x @ rocket-loader.min.js:1
callback @ rocket-loader.min.js:1
t.run @ rocket-loader.min.js:1
(anonymous) @ rocket-loader.min.js:1
(anonymous) @ rocket-loader.min.js:1
load (async)
s @ rocket-loader.min.js:1
(anonymous) @ rocket-loader.min.js:1
t.run @ rocket-loader.min.js:1
(anonymous) @ rocket-loader.min.js:1
(anonymous) @ rocket-loader.min.js:1
load (async)
s @ rocket-loader.min.js:1
(anonymous) @ rocket-loader.min.js:1
t.run @ rocket-loader.min.js:1
(anonymous) @ rocket-loader.min.js:1
(anonymous) @ rocket-loader.min.js:1
load (async)
s @ rocket-loader.min.js:1
(anonymous) @ rocket-loader.min.js:1
t.run @ rocket-loader.min.js:1
(anonymous) @ rocket-loader.min.js:1
(anonymous) @ rocket-loader.min.js:1
load (async)
t.runOnLoad @ rocket-loader.min.js:1
w @ rocket-loader.min.js:1
(anonymous) @ rocket-loader.min.js:1
(anonymous) @ rocket-loader.min.js:1
(anonymous) @ rocket-loader.min.js:1
x5:15 Uncaught TypeError: Cannot read property ‘workflow’ of null
at Object.i.log (x5:15)
at Object.log (x5:15)
at Object.t. [as error] (x5:15)
at window.onerror (x5:15)
i.log @ x5:15
(anonymous) @ x5:15
t. @ x5:15
window.onerror @ x5:15
error (async)
t.install_browser_error_handler @ x5:15
(anonymous) @ x5:15
2…/box @ x5:15
i @ x5:15
e @ x5:15
(anonymous) @ x5:15

Thank you. We just tried another fix – can you re-test and let me know if it worked? If it didn’t work, mind pasting the console output again? Also, could you skim through the Network tab of the console and see if any entries are in red, and if so which ones?

Also, can anyone who is still down and who hasn’t posted their location post it please? We’re trying to use a VPN to find a location where we can reproduce the issue ourselves, but so far haven’t succeeded

Down in chrome.

Working in safari.

I’m still down in NYC

I just logged in through a VPN from Montana to Seattle. Cleared my browser cache and Chrome works again.

Turned the VPN off and everything is still good, homepage and editor.

Still down in Indianapolis. Here is the console output:

x5:15 Cannot read property ‘prototype’ of undefined
at E (https://dhtiece9044ep.cloudfront.net/package/run_js_page/52cb6a35567d6b9aa43f3d93e1a8cd1bd74dbc757ca92a9f704b407ed69722ea/list-assist/live/dashboard/xnull/xfalse/xfalse/xfalse/en_us/xfalse/xfalse:50:651)
at https://dhtiece9044ep.cloudfront.net/package/run_js_page/52cb6a35567d6b9aa43f3d93e1a8cd1bd74dbc757ca92a9f704b407ed69722ea/list-assist/live/dashboard/xnull/xfalse/xfalse/xfalse/en_us/xfalse/xfalse:50:2738
at Object. (https://dhtiece9044ep.cloudfront.net/package/run_js_page/52cb6a35567d6b9aa43f3d93e1a8cd1bd74dbc757ca92a9f704b407ed69722ea/list-assist/live/dashboard/xnull/xfalse/xfalse/xfalse/en_us/xfalse/xfalse:50:2810)
at Object.1 (https://dhtiece9044ep.cloudfront.net/package/run_js_page/52cb6a35567d6b9aa43f3d93e1a8cd1bd74dbc757ca92a9f704b407ed69722ea/list-assist/live/dashboard/xnull/xfalse/xfalse/xfalse/en_us/xfalse/xfalse:50:6190)
at o (https://dhtiece9044ep.cloudfront.net/package/run_js_page/52cb6a35567d6b9aa43f3d93e1a8cd1bd74dbc757ca92a9f704b407ed69722ea/list-assist/live/dashboard/xnull/xfalse/xfalse/xfalse/en_us/xfalse/xfalse:50:254)
at t (https://dhtiece9044ep.cloudfront.net/package/run_js_page/52cb6a35567d6b9aa43f3d93e1a8cd1bd74dbc757ca92a9f704b407ed69722ea/list-assist/live/dashboard/xnull/xfalse/xfalse/xfalse/en_us/xfalse/xfalse:50:422)
at https://dhtiece9044ep.cloudfront.net/package/run_js_page/52cb6a35567d6b9aa43f3d93e1a8cd1bd74dbc757ca92a9f704b407ed69722ea/list-assist/live/dashboard/xnull/xfalse/xfalse/xfalse/en_us/xfalse/xfalse:50:439

Object
i.log @ x5:15
xfalse:50 Uncaught TypeError: Cannot read property ‘prototype’ of undefined
at E (xfalse:50)
at xfalse:50
at Object. (xfalse:50)
at Object.1 (xfalse:50)
at o (xfalse:50)
at t (xfalse:50)
at xfalse:50
x5:15 Uncaught TypeError: Cannot read property ‘workflow’ of null
at Object.i.log (x5:15)
at Object.log (x5:15)
at Object.t. [as error] (x5:15)
at window.onerror (x5:15)
x5:15 Lib is not defined
at https://arcwareapps.com/dashboard:90:32

Object
i.log @ x5:15
dashboard:90 Uncaught ReferenceError: Lib is not defined
at dashboard:90
x5:15 Uncaught TypeError: Cannot read property ‘workflow’ of null
at Object.i.log (x5:15)
at Object.log (x5:15)
at Object.t. [as error] (x5:15)
at window.onerror (x5:15)
x5:15 Lib is not defined
at HTMLDocument. (https://dhtiece9044ep.cloudfront.net/package/run_js_page/52cb6a35567d6b9aa43f3d93e1a8cd1bd74dbc757ca92a9f704b407ed69722ea/list-assist/live/dashboard/xnull/xfalse/xfalse/xfalse/en_us/xfalse/xfalse:11:5)
at j (https://dhtiece9044ep.cloudfront.net/package/run_js/73960b5606cca82aa57a8bebb7553a4a90ea55f52fb6cb3e888a1d6fd9d10b88/xfalse/x5:8:29948)
at k (https://dhtiece9044ep.cloudfront.net/package/run_js/73960b5606cca82aa57a8bebb7553a4a90ea55f52fb6cb3e888a1d6fd9d10b88/xfalse/x5:8:30262)

Object
i.log @ x5:15
x5:8 Uncaught ReferenceError: Lib is not defined
at HTMLDocument. (xfalse:11)
at j (x5:8)
at k (x5:8)
x5:15 Uncaught TypeError: Cannot read property ‘workflow’ of null
at Object.i.log (x5:15)
at Object.log (x5:15)
at Object.t. [as error] (x5:15)
at window.onerror (x5:15)
ConfigHelper.js:46 Uncaught (in promise) g: OneSignal: This web push config can only be used on https://arcwareapps.comlistassist. Your current origin is https://arcwareapps.com.
at Function.checkRestrictedOrigin (https://cdn.onesignal.com/sdks/OneSignalPageSDKES6.js?v=150707:1:175089)
at Function. (https://cdn.onesignal.com/sdks/OneSignalPageSDKES6.js?v=150707:1:174650)
at Generator.next ()
at r (https://cdn.onesignal.com/sdks/OneSignalPageSDKES6.js?v=150707:1:174179)
manifest.json:1 Failed to load resource: the server responded with a status of 404 (Not Found)
manifest.json:1 Manifest: Line: 1, column: 1, Syntax error.