Issue with Users Not Found in LIVE Database During Login

Rallis · 2024-08-12T08:37:00.922Z

Hi,

Recently, I’ve encountered an issue where users in my LIVE database suddenly can’t log in anymore. The error message they receive is: “We didn’t find an account with those login credentials.”

I’ve tried multiple browsers, incognito mode, clearing the cache, etc., but nothing seems to help.

I’m 100% certain that the username and password are entered correctly, and I’ve verified that the “Find users in searches” privacy rule is set to “everyone else.”

I found a couple of threads where others have experienced this issue for years, but no solid solution has been provided.

What could be causing this? Is it a known Bubble bug that others are also experiencing?

system · 2024-08-26T08:37:32.663Z

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