Long page load times

discovry · 2024-11-20T13:47:25.178Z

Is anyone else experiencing unusually long page load times on both Main and Live? I started experiencing this issue 10 minuets ago.

berksngn1 · 2024-11-20T13:53:32.087Z

Last 2 days I’ve experienced longer load times, however for about half an hour now, it has been terrible. Anyone else?

discovry · 2024-11-20T13:54:05.207Z

Exactly the same for us.

berksngn1 · 2024-11-20T13:57:36.863Z

Even though the status page does not show, the ping spikes are real

nocodejordan · 2024-11-20T14:43:24.747Z

Same here, loading up to 100s!

richard24 · 2024-11-20T15:45:22.940Z

Same here

florian.lefebvre · 2024-11-20T19:22:51.394Z

We’ve been having a lot of issues as well for more than a week now.
I was surprised that I did not see any post about this on the forum.

I’m in contact with the support team and I have provided them with as much information as I can.

Many times when looking at the network logs I can see some http calls being 1.5 min long.

fede.bubble · 2024-11-20T20:33:11.324Z

I don’t think we’ve had any performance degradation issues today.
I would recommend to all of you to submit tickets via Bubble Support Center so the team can take a look!

statstak · 2024-11-21T02:08:33.975Z

Dozens of clients using our apps have been effected by wayyyyyyy longer than normal load times. I’ve been going back and forth with support about this for days; here’s the official guidance -

Clear their browser’s cache and cookie settings
Try running in a private/incognito tab
Try running in a different browser
Try running with a different device or in a different location, even if possible

Nothing. We also tried running with bubble_safe_mode=true, which did nothing, and bubble_no_third_party_plugin=true, which also did nothing.

We have video of an account waiting 2 minutes to load a simple page, laughing it is so bad.

It is not possible to keep clients when they’re waiting 45 seconds for a page to load that used to load in 2 seconds.

Never had this problem before and Bubble pretending its not a thing. Untenable.

nocodejordan · 2024-11-21T06:44:36.688Z

@statstak Curious to know which country you’re from? I’m from Singapore and I think US servers are not affected, but curious to know your experience.

LittleBubbler · 2024-11-21T08:59:25.923Z

I’m from a neighbouring country, and I can confirm that this is happening. 2 minutes+ just to load a page - live, or development.

Test version throws me errors as well.

georgecollier · 2024-11-21T09:12:58.668Z

The best way to get it flagged is to submit bug reports with details of your location, your browser, and app - they prioritise by reports/number of users affected.

nocodejordan · 2024-11-21T11:40:18.577Z

Yep, submitted a bug report. We should do both - keep submitting and posting in this thread to raise awareness!

berksngn1 · 2024-11-21T14:18:57.410Z

The issue still persists, and I am very surprised so few people experience (or complain) it other than us.

agrawalanuj642 · 2024-11-21T14:59:23.015Z

Facing the same issue from last 2 days, its paining to work like that

georgecollier · 2024-11-21T15:00:18.924Z

Bug report, bug report, bug report!

statstak · 2024-11-21T15:52:48.204Z

We have 180 apps across the US/Canada, most of the reports are from the US south, Georgia/North Carolina

LittleBubbler · 2024-11-22T03:11:49.094Z

Reported since yesterday. Still happening.

a.villabruna · 2024-11-22T08:26:22.957Z

Same problem here… Europe based.

boinski.t · 2024-11-24T22:07:29.364Z

My app is dead for almost a week… tried multiple ideas/changes - under GROWTH account, nothing helps… waiting for support to step in.