Mega thread: apps missing images

boston85719 · 2024-08-24T08:41:58.586Z

Screen Shot 2024-08-24 at 3.41.11 PM
This might be affecting Bubble home page as well since my profile image is not visible

clement4 · 2024-08-24T09:18:15.452Z

Indeed, it doesn’t work on Brave browser but seems to be fine on Chrome.

ben.j · 2024-08-24T10:56:36.956Z

All of my apps having this issue right now, I also thought I had broken something.

Running Chrome on Mac.

2706mason · 2024-08-24T12:52:26.544Z

Images not loading in my app either. Getting the error “The image could not be loaded image_URL”.

henninger · 2024-08-24T12:54:29.525Z

Same here! The images get blocked by add blockers in brave or in chromium based browsers using something like uBlock.

jamesdaly · 2024-08-24T13:01:32.375Z

Adding that this is also happening on Arc and the Arc iOS app, seems to be for the same reasons; I turn off the ad blocker and images return

bryce · 2024-08-24T15:21:47.132Z

experiencing same issue

fede.bubble · 2024-08-24T16:01:33.547Z

Reposting this from the team for those that just got to this thread:

milo.m:

Images are currently not loading because an adblocker list accidentally added Bubble’s URL for images into their list of ads. Right now, the fastest way to get your images to display again is to disable your ad blocker:

Here’s how to turn off adblock for your site on brave: How to turn off the ad-block for certain sites? - #2 by hnktong - Desktop Support - Brave Community

Here’s how one can turn off ublock origin: Disabling uBlock Origin
Other adblocking extensions can be turned off similarly

Bubble is actively working on getting the images url unblocked (you can help by clicking the thumbs up button here false positive: d1muf25xaso8hp.cloudfront.net · Issue #19871 · easylist/easylist · GitHub ).

GH5T · 2024-08-24T17:17:03.773Z

I have disabled my adblockers and still no bueno.

Some of my demo apps no longer load the images even without blockers.

georgecollier · 2024-08-24T17:45:41.760Z

Do you have OS level ad blockers, or are using a browser that might block some ads or trackers by default?

Newed · 2024-08-24T18:54:36.207Z

Well… you know, the question is not just “if we disable the ad blockers everything will go back to normal?”

After all, in my case and some other users, even disabling ad blockers the issue persists. But the question is "why it worked until yesterday (before a brief interruption in Bubble, at least for me) and after that the rendering started having these issues?

But ok… let’s say that if disabling ad blockers were the solution, does that mean I would have to advise all my end users to disable their ad blockers in all browsers?

I don’t think that’s the solution to be taken.

joaquinmusanti · 2024-08-24T20:02:10.469Z

The root cause is this commit and the solution is awaiting to be merged in this PR

georgecollier · 2024-08-25T12:42:21.884Z

Looks like this should be sorted soon

CleanShot 2024-08-25 at 13.41.16@2x1918×564 53.6 KB

fede.bubble · 2024-08-25T14:22:35.158Z

Hello again. Could any of you confirm that your app assets are loading normally again?
Looks like easylist merged the fix we pushed

2706mason · 2024-08-25T14:27:43.054Z

Still not working on my end.

georgecollier · 2024-08-25T14:33:35.167Z

fede.bubble:

Could any of you confirm that your app assets are loading normally again?

Nah, not yet. Guessing there’s some caching in the various affected adblockers.

abhjoseph · 2024-08-25T14:44:27.227Z

Its working for me, Thanks guys

florian3 · 2024-08-25T16:01:25.604Z

It works on Brave and Arc only if you turn off uBlock Origin. I think this issue is still not resolved.

georgecollier · 2024-08-25T16:36:04.010Z

For AdblockPlus, if you go to the extension settings, you can update all lists which will fix the issue (EasyList is the affected list):

CleanShot 2024-08-25 at 17.34.45@2x2144×1326 247 KB

AdblockPlus’ filter list cache is updated once per day, so if your users experience it, it should be fixed by tomorrow once the cache updates.

florian3 · 2024-08-25T17:34:51.710Z

Great! Now it’s functioning properly even with uBlock Origin enabled.