Mobile email includes SendGrid Link

onssoko · 2024-11-17T00:40:58.691Z

Hi all,
When I send a user an email via Bubble half way down the message a SendGrid Link appears and it prevents the full message from displaying. The message shows up nicely on desktop but not on mobile . I suspect that this is a Bubble built in feature. How do I turn it off?

See the image of the problem below:

image338×656 98.6 KB

johnny · 2024-11-17T00:42:03.494Z

You probably have open tracking enabled on Sendgrid

onssoko · 2024-11-18T23:24:07.290Z

Thanks- any idea how to close it? not sure how i opened it to start off with. Thanks

johnny · 2024-11-18T23:34:43.946Z

Probably in your sendgrid settings on your sendgrid account

onssoko · 2024-11-19T00:11:08.536Z

Thanks for your quick response- I didn’t set one up to start with but will set one up now and hopefully that will do the trick. Thanks for your help.