# Namecheap DNS Issue

**URL:** <https://forum.bubble.io/t/namecheap-dns-issue/26064>\
**Category:** Need help\
**Created:** [March 18, 2018, 12:40pm UTC](https://forum.bubble.io/t/namecheap-dns-issue/26064 "2018-03-18T12:40:37Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![irvinacosta27](https://avatars.discourse-cdn.com/v4/letter/i/e0b2c6/32.png) [@irvinacosta27](https://forum.bubble.io/u/irvinacosta27)\
**Post date:** [March 18, 2018, 12:40pm UTC](https://forum.bubble.io/t/namecheap-dns-issue/26064/1 "2018-03-18T12:40:37Z")

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Hi,

I’ve been having difficulty trying to setup the DNS settings for a static website I made through Bubble. I am able to access my website through [www.prontoapp.io](http://www.prontoapp.io), however, mobile phones and other people using different laptops are not able to do so. What steps should I take to amend this? Am I doing anything wrong?

Any help would be appreciated, thank you!

**This is what other people see:**

 ![32%20PM](https://us1.discourse-cdn.com/bubble/original/3X/e/7/e761df00d0c91a0ba1d3dc448a17fd0d3afe9b65.png)

**Domain Settings**

 ![35%20PM](https://us1.discourse-cdn.com/bubble/original/3X/6/2/622bd2a49a90b9657c914a3508ff751d9f773b99.png)

 ![04%20PM](https://us1.discourse-cdn.com/bubble/original/3X/5/7/57b4c022af5273623b1cc0b7946ad3955cf3bd87.png)

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**Author:** ![Profamii](https://avatars.discourse-cdn.com/v4/letter/p/f6c823/32.png) [@Profamii](https://forum.bubble.io/u/Profamii)\
**Post date:** [March 18, 2018, 1:49pm UTC](https://forum.bubble.io/t/namecheap-dns-issue/26064/2 "2018-03-18T13:49:45Z")

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If I’m not mistaken, you should delete cName and the URL Redirect Record. Also, you should wait a few minutes or hours for the DNS records to propagate.

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**Author:** ![system](https://us1.discourse-cdn.com/bubble/original/3X/2/8/2847faa74692c2ffa5d939d3dc3724cdd060d247.png) [@system](https://forum.bubble.io/u/system)\
**Post date:** [May 27, 2018, 12:50pm UTC](https://forum.bubble.io/t/namecheap-dns-issue/26064/3 "2018-05-27T12:50:48Z")

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Closed on May 27, 2018, 12:50pm UTC

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