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Native Send Email Workflow Problem after Gmail Acc was down

Hey guys,

My email inbox was offline for 2 days due to a failed payment with gmail.
Now, in my app (app.fiveteams.com), the send email workflow is buggy. It goes out to the recipient but although I am in CC or BCC with my gmail adress ([email protected]) I do not receive the mail copy. When I am the recipient, I do not receive it at all.

It looks that after my email was shut down for 2 days, my mail is kind of “immune” to the send email workflow. Here I use the default one offered by bubble.

Do you have any idea how i could fix the issue?

I tried to:

  • redeploy app
  • check gmail mail filtering options
  • delete workflow and set it up again

Here are two screenshots of my workflows:


thanks for your help.

Hey there @alessandro,

It might be Sendgrid having troubles delivering to your inbox. Have you checked your Sendgrid logs (if you’re using your own Sendgrid API keys)

hey johnny,
thanks for your answer.

I do not use own Sendgrid API keys, so I cannot log into any Sendgrid account.
Is the default mail workflow also using sendgrid or some AWS related mail service?

Sendgrid

Just following up in case someone has the same problem:
My mail domain was on the bouncelist of bubble´s sendgrid account.

I talked to the bubble support team and they were able to delete me off the bounce list which finally solved the problem.