Near impossible to access Bubble Editor in Last 2 Days

zhihong0321 · 2024-08-25T09:28:53.954Z

What i have tried :

Change browser.
Change to another PC
Download Firefox on another PC
use incognito mode

What i facing :

after select the APP i want edit
forever loading.
sometime it can load successfully, about 5~6mins. No kidding, it just blank and loading forever… and sometime, it come out something.

ntabs · 2024-08-25T14:47:04.480Z

Have you tried clearing your cache and cookies?

I’d suggest filing a bug report as well

zhihong0321 · 2024-08-28T07:35:46.808Z

switching from PC to Laptop.
Install new browser after Browser.

This problem keep on and off.

When it cant load, it never load.
When it can load, it load ok. ( 3~5 second to launch editor )

Bear in my i doing on high-end PC ( capable of running Blackmyth Wukong)
Internet 300Mbps, ping smooth enough to play PoE over 5000km server.
Malaysia to US

I am really furious with this problem.

M3 Air > Desktop i7 10700 > Laptop 4500U +16G RAM
Chrome, Edge, Firefox.

georgecollier · 2024-08-28T07:53:47.284Z

You sure it’s not a firewall or blocking by your ISP?

zhihong0321 · 2024-08-28T12:48:22.692Z

Ermm.
but why it load eventually?
in most case i can see the editor in 3~4 mins loading.

But you are right, because, on same device, when i bring to office, is obviously ok, i dont remember i have these problem (when i in home network)

What could the possible culpirt?

georgecollier · 2024-08-28T13:00:08.184Z

zhihong0321:

But you are right, because, on same device, when i bring to office, is obviously ok, i dont remember i have these problem (when i in home network)

Then there’s your issue, it’s your internet.

Maybe you have an antivirus, adblocker, a QoS service that’s holding back Bubble requests.

You can load the editor with Chrome devtools open and see exactly what’s taking so long.

reger-alexander · 2024-08-28T14:18:58.796Z

You can also try to use a VPN and see if it works better

fede.bubble · 2024-08-28T14:35:44.267Z

@zhihong0321 have you tried submitting a ticket to the support team?

system · 2024-11-03T09:29:39.439Z

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