Need Help : Can't Access User's Deal Field in Backend Workflow

Need help APIs
1

Hello everyone, I need your help with a workflow

What I’m Trying to Do:

  1. Calculate Job Balance:
  • Use fields from the Jobs table.
  • Include the Deal field from the linked User table.

Problem:

  • When I try to use Current Job's User's Deal in my backend API workflow, it always returns 0.

Details:

Jobs Table: Has a User field linked to the User table.
User Table: Has a Deal field with numeric values.

Steps I’ve Taken:

  1. Checked the User field in Jobs is correctly linked to the User table.
  2. Verified the Deal field in User table contains valid values.
  3. Tried a simple workflow to display Deal value, but it still returns 0.

Screen shots:
image - this step is working

image
this part not working (This Jobs’s Users UserDeal(Company)

Any ideas on what might be going wrong? Thanks!

2

Sound like it’s probably a Privacy rules issue.

1 Like
3

I’d say the same as Adam.
Additionally after checking the privacy rules you could also try if it works by checking the checkbox in your workflow that says “Ignore privacy rules when running the workflow”.

1 Like
4

@adamhholmes

It really was the issue , thanks a lot!