On Screen Detector: views count twice of first item

litmers2021 · 2024-08-27T10:40:27.484Z

Hi, I’m using this plugin to count view of post in RG but with the first item, the view was count twice.

image712×339 32 KB

You can check here. This is the test page not my real project. Could someone help me with this? @ZeroqodeSupport

Thank you.

ZeroqodeSupport · 2024-08-28T09:34:48.148Z

Hello @litmers2021,

Thank you for reaching out to us.

We have reviewed the app you provided and also observed that the event is triggered twice for the first cell in the Repeating Group, despite the page settings related to the plugin appearing correct. We have forwarded these observations to our development team for further investigation and resolution. We will keep you updated as soon as we have more information.

In the meantime, if you have any other questions, please let us know.

Thanks again, and we wish you a great day ahead!

Best regards,
Zeroqode Support Team

ZeroqodeSupport · 2024-09-02T07:24:52.378Z

Hello @litmers2021,

Hope this message finds you well.

We’ve reviewed the page you provided and the most probable cause of the concern with the detector receiving two values in the first cell is likely due to the specific condition set for it, which is also triggering error messages:

image (4)607×675 38.2 KB

image (5)1908×327 69.5 KB

Could you please check this and try removing the condition to see what the result is?

Thanks again for your cooperation and we look forward to your response.

Best regards,
Zeroqode Support Team