"Only when" condition preventing workflow to run?

Orbit · 2025-04-01T11:05:52.659Z

Hello Bubble Community!

I’m trying to set up a workflow that sends an email to a user when a new IP address is detected during login. Everything works perfectly without the “Only when” condition, the email is sent as expected.

However, as soon as I add a condition like this:

Only when: Search for Device Info (constraints: IP = Result of Step 2's IP):count is 0

…the email is never sent, even if the Device Info database is completely empty (i.e., there are no existing records to match = 0).

Screenshot 2025-04-01 at 12.59.481071×747 82.9 KB

Not sure what im doing wrong here?
Open to any help that might be able to point me in the right direction

adamhholmes · 2025-04-01T11:08:06.353Z

But aren’t you creating the Device Info entry in step 2? (with no conditions by the looks of it).

So the count will never be 0.

Orbit · 2025-04-01T11:11:13.261Z

Omg that is true haha… thank you, Adam! Then i will move it around and put create new device info after and just fetch the IP form the Java script to bubble element…