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Password reset workflow error message

Hi to you all

I have had a look through the forum and found a lot of great information about pass word reset workflows and have followed the instructions outlined. However, when going to the live version and entering valid user email address an error message is displayed - email address is not found in our system.

Can someone help point me in the direction of how to set this up correctly?

Kindly ensure the live database of user table have entered email address is exists .

Note : Development and live version of database is not the same.

live database of user table have entered email address and exists. I don’t think that is the issue. Is there anything in the workflow that I may need to consider

Please check your app with debug mode. So that it will run based on each step and get the details of where we have issue.

Ensure your database of user table privacy policy for checking user search